Paul Gonzales
Belen,New Mexico
Summary
Accomplished Store Manager with a proven track record at Family Dollar, enhancing sales by 30% through strategic merchandising and exceptional customer service. Expert in inventory management and staff training, I excel in optimizing operational efficiency and profitability while fostering a safe, organized work environment. Skilled in vendor relations and mentoring, focus is on surpassing company goals with dynamic leadership and innovative solutions. Hardworking Fulfillment Associate proficient in fluid loading, damaged package assessments and team training. Excellent time management, problem-solving and listening skills.
Overview
11
11
years of professional experience
Work History
Fc Associate , L1
Amazon
08.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- LOADING Trailers Jackpot scanning boxes, Problem solving
Store Manager of Operations
Family Dollar
03.2017 - 05.2024
- Increased sales 30% with special displays and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Boosted sales performance with strategic merchandising techniques and targeted promotional campaigns.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing. District Manager with day to day today operations helped with multiple inventories. Lead my own inventories with in district and also other surrounding districts .Lead district and did day to day duties that district manager would have normally done.
Store Manager of Operations
Dollar General
04.2013 - 11.2017
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store
- environment.
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Training store Manager trained all new managers and visited their stores to evaluate their progress.
Education
Associate of Science - Computer Electronics
Abc Tech
Tucson, AZ04.1987
High School Diploma -
Gallup High
1055 Rico St, Gallup NM 8703106.1984
Skills
- Vendor Relations
- Product displays
- Merchandise Stocking
- Product Organization
- Stock management
- Inventory Monitoring
- Inventory Management
- Stocking
- Loss Prevention
- Mentoring and training
- Stocking and Replenishing
- Inventory Audits
- Safety Procedures
- Exceptional time management skills
- Staff Training
Timeline
Fc Associate , L1
Amazon
08.2024 - Current
Store Manager of Operations
Family Dollar
03.2017 - 05.2024
Store Manager of Operations
Dollar General
04.2013 - 11.2017
Associate of Science - Computer Electronics
Abc Tech
High School Diploma -
Gallup High
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