Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Ha

Houston

Summary

Customer service employee with expertise in cash handling, POS operations, and team collaboration. Proven ability to enhance customer experiences through effective problem resolution and teamwork. Experienced in fast-paced environments, consistently achieving high guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Server

Saltgrass Steakhouse, Landry's
Houston
06.2026 - Current
  • Delivered excellent customer service in a fast-paced dining environment, contributing to repeat patronage.
  • Provided excellent customer service to ensure satisfaction.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction.
  • Assisted guests with menu selections and recommended daily specials.
  • Processed cash payments accurately during transactions, ensuring smooth and efficient checkout experience.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Cashier/Cook

In n Out Burgers
Houston
06.2022 - 06.2026
  • Delivered prompt service by efficiently taking customer orders, contributing to fast-paced environment.
  • Processed cash and credit card payments accurately during high-traffic periods, ensuring customer satisfaction.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Addressed customer inquiries and concerns with professionalism, enhancing overall customer experience.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Associate of Arts - Science

Lone Star College
Houston, TX
07-2026

Skills

  • POS operation
  • Cash handling
  • Menu knowledge
  • Food safety
  • Time management
  • Problem resolution
  • Team collaboration
  • Customer service

Timeline

Server

Saltgrass Steakhouse, Landry's
06.2026 - Current

Cashier/Cook

In n Out Burgers
06.2022 - 06.2026

Associate of Arts - Science

Lone Star College
Paul Ha