Paul Herzig
Melbourne,Florida
Summary
Dynamic automotive professional with a proven track record at Shaw Auto Carriers Inc, excelling in client relations and negotiation expertise. Successfully coordinated logistics, enhancing customer satisfaction and retention. Skilled in compliance adherence and team collaboration, I consistently developed tailored solutions that streamlined operations and fostered strong business relationships.
Professional with strong expertise in client relations, negotiation, and market analysis. Adept at fostering team collaboration and consistently achieving high-impact results. Highly adaptable, with skills in financial planning, risk management, and regulatory compliance. Known for reliability and flexibility in dynamic environments.
Overview
10
10
years of professional experience
Work History
Broker
Shaw Auto Carriers Inc
03.2024 - Current
- Coordinated logistics for vehicle transport, ensuring timely deliveries and adherence to safety protocols.
- Managed customer inquiries and resolved issues, enhancing client satisfaction and retention.
- Assisted in maintaining detailed records of shipments, improving accuracy and efficiency in tracking processes.
- Collaborated with team members to streamline operations, reducing delays in vehicle dispatching.
- Developed relationships with vendors and clients, fostering partnerships that enhanced service offerings.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Automotive Relocation Specialist
RW Haulers
10.2023 - 02.2024
- Coordinated relocation logistics to ensure smooth transitions for clients.
- Developed customized relocation plans based on client needs and preferences.
- Communicated effectively with clients to address concerns and provide support.
- Safely Loading and Unloading of vehicles for delivery at dealerships.
- Figuring the most cost effective and time sensitive routes for delivery
- Configuring loads to go on the truck for the best weight height and length configurations
- Inspecting all units before loading checking for damages from the manufacturer as well as the delivery points
- Maintaining Paperwork I.E. log books, maintenance records, BOL's.
- Making sure to comply with all federal rules of law.
Auto Relocation Specialist (Car Hauler)
Trent Enterprises
01.2015 - 10.2023
- Coordinated relocation logistics for clients, ensuring seamless transitions to new locations.
- Assisted clients in understanding relocation policies and procedures, enhancing overall satisfaction.
- Developed comprehensive relocation plans tailored to individual client needs and preferences.
- Managed communication between clients and service providers, facilitating timely responses and updates.
- Safely Loading and Unloading of vehicles for delivery at dealerships.
- Figuring the most cost effective and time sensitive routes for delivery
- Configuring loads to go on the truck for the best weight height and length configurations
- Inspecting all units before loading checking for damages from the manufacturer as well as the delivery points
- Maintaining Paperwork I.E. log books, maintenance records, BOL's.
- Making sure to comply with all federal rules of law.
Education
Eau Gallie High School
Melbourne, FLSkills
- Business growth
- Compliance requirements
- Workplace training
- Business relationship building
- Negotiation expertise
- Compliance adherence
- Decision-making
- Customer service
- Team collaboration
- Client relations
- Price negotiation
- Contract negotiation
Timeline
Broker
Shaw Auto Carriers Inc
03.2024 - Current
Automotive Relocation Specialist
RW Haulers
10.2023 - 02.2024
Auto Relocation Specialist (Car Hauler)
Trent Enterprises
01.2015 - 10.2023
Eau Gallie High School
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