Paul Hignight

• Mastered and constantly improved sales prospecting, follow-up and upsell processes.
• Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
• Provided sales forecasts within Number% accuracy each quarter and each year for long-term strategic planning.

• Streamlined account management processes for improved efficiency and productivity.
• Established rapport with new prospects through engaging outreach methods, converting leads into loyal customers.
• Identified opportunities for growth within existing accounts by assessing their specific needs and preferences.
• Analyzed performance metrics to identify areas for improvement and adjust strategies accordingly.
• Leveraged strong time-management skills in managing multiple accounts simultaneously without compromising quality or attentiontodetail.

Installation of internet, phone and television services to residential and business customers.