Paul Kamrad
Hudsonville,MI
Summary
Proven leader with a track record of fostering team development and enhancing operations at US Logistics Solutions. Skilled in strategic planning and operations management, achieving consistent revenue growth. Excels in recruiting, training, and mentoring, with a keen attention to detail, driving significant improvements in customer relations and staff development.
Overview
16
16
years of professional experience
Work History
District Manager
US Logistics Solutions
4578 Division Ave. Wayland Mi. 49348
08.2018 - 06.2024
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing opportunities.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Streamlined operations by establishing efficient processes and communication channels between warehouse staff, drivers and office staff leading to reduced costs and increased productivity.
General Manager
Speedway Gas Station
Byron Center, MI
08.2008 - 11.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
Count Team Lead
Gun Lake Casino
Wayland, MI
04.2016 - 08.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Education
High School Diploma -
Caro High School
Caro, MI05.1980
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Goal Setting and Performance Metrics
- Operations Management
- Customer Relations
- Staff Development
- Team Development
Accomplishments
Most improved Terminal in 2022 award
Safety excellence award 2022
Operational Excellence in 2023
Timeline
District Manager
US Logistics Solutions
08.2018 - 06.2024
Count Team Lead
Gun Lake Casino
04.2016 - 08.2018
General Manager
Speedway Gas Station
08.2008 - 11.2018
High School Diploma -
Caro High School