Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Cashier
Crickles and Co
Dallas, Tx
08.2025 - Current
Provided friendly, fast, and accurate customer service in a high-traffic retail environment
Handled cash, credit, and debit transactions while maintaining drawer accuracy
Assisted customers with product questions, returns, and exchanges
Maintained a clean and organized checkout area
Worked efficiently as part of a team to meet daily sales goals
Followed store policies and loss-prevention procedures
Cashier
Hattie B’s
Dallas, Tx
05.2024 - 08.2025
Delivered fast, friendly customer service in a high-volume restaurant environment
Accurately processed cash, credit, and mobile payments using POS systems
Took customer orders clearly and efficiently while answering menu and spice-level questions
Managed long lines during peak hours while maintaining accuracy and professionalism
Worked closely with kitchen staff to ensure correct and timely order fulfillment
Maintained a clean, organized front counter and dining area
Followed food safety, cash-handling, and company policies at all times
General Merchandiser
Tom Thumb Food Stores
Dallas, Tx
05.2022 - 08.2024
Led daily operations of the General Merchandise department, ensuring shelves were fully stocked, organized, and merchandised according to company standards
Supervised and supported team members, providing direction, training, and motivation during shifts
Managed inventory levels, product rotation, and backstock to reduce out-of-stocks and shrink
Set and maintained planograms and promotional displays to drive sales
Assisted customers with product location, pricing, and returns while delivering excellent service
Ensured compliance with safety, loss prevention, and company policies
Collaborated with store leadership to meet sales goals and improve department performance
Customer Service Manager
Tom Thumb Food Stores
Dallas, Tx
05.2022 - 08.2024
Led front-end customer service operations, ensuring a positive and efficient experience for all customers
Supervised and supported cashiers and service desk associates during shifts
Handled customer concerns, complaints, and escalations professionally and effectively
Managed cash office duties including tills, cash handling, and daily reconciliations
Ensured adherence to company policies, safety standards, and loss-prevention procedures
Trained and coached team members on customer service expectations and POS systems
Coordinated front-end staffing to maintain smooth operations during peak hours