Paul Lough
Brookfield,WI
Summary
Excellent sales, service, and communication skills. Over the course of my work at the grocery store. I was able to learn how to operate different devices. The biggest thing I improved on was communication and customer service work. I interacted with customers on a daily basis, and received calls.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Kroger
Brookfield, WI
02.2021 - Current
- Assisted customers in selecting items that met their needs
- Maintained a high level of customer service while ensuring customer satisfaction.
- Processed payments for purchased items using cash registers or other payment systems.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Responded promptly to customer inquiries via phone calls or emails.
- Inspected returned merchandise for damage or defects before placing it back on display.
Education
High School Diploma -
Marquette University High School
Milwaukee05-2022
Skills
- Relationship Building
- Decision-Making
- Attention to Detail
- Hard Working
- Customer Service
Affiliations
- I am a member of the UWL Men's Track and Field
- Member of the High School Football Team (3 Years)
Accomplishments
- Honor Student in High School (Second)
- Captain on the High School Track Team
- Clearing the secret shopper protocol at my job (four times)
- Two Outdoor Track National Qualifier
Timeline
Personal Shopper
Kroger
02.2021 - Current
High School Diploma -
Marquette University High School
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