Summary

Overview

Work History

Education

Skills

Timeline

Paul Modderman

Wyoming,MI

Summary

Reliable Customer Service Representative with a track record in customer account transactions and in returns. Problem solver within company polices working effectively and productively with diverse customers and individual needs.

Overview

3

3

years of professional experience

Work History

Customer Service Representative

Walmart

Wyoming, MI

07.2021 - Current

Processed returns and exchanges of merchandise in accordance with store policies.
Resolved customer complaints professionally in accordance with company policy.
Issued receipts, refunds, credits or change due to customers.
Sorted and relocated returns to streamline inventory management
Handled money services transactions
Followed company security procedures for handling large sums of money.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Verified customer age requirement for alcohol or tobacco purchases.
Performed other duties as assigned by management.
Ensured compliance with all safety regulations within the store environment.
Built and maintained productive relationships with employees.

Education

High School Diploma -

Hudsonville High School

Hudsonville, MI

01-1986

Skills

Updating customer accounts
Complaint handling
Positive and professional

Debit card payment processing
Restock management

Timeline

Customer Service Representative

Walmart

07.2021 - Current

High School Diploma -

Hudsonville High School