PAUL NICHOLSON
JACKSON,NEW JERSEY
Summary
Seasoned Shop Owner at World Transmission and Auto Repair with a proven track record in enhancing productivity and efficiency by over 20%. Expert in staff training, customer service, and maintaining high-quality standards. Skilled in business operations and supplier negotiation, consistently achieving cost savings and customer satisfaction.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Shop Owner
World Transmission and Auto Repair
Staten Island, NY
03.2003 - Current
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Executed performance reviews to encourage improved productivity for team members.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Maintained inventory levels by ordering stock as needed.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Technician
World Automotive Transmissions
Staten Island, NY
10.1999 - 03.2003
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Technician
Rite-way Auto
Staten Island, NY
04.1992 - 10.1999
- Replaced defective components or parts as needed.
- Completed scheduled appointments on time to drive quality service.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Technician
NYC Department of Environmental Protection
Queens, NY
03.1995 - 05.1998
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Replaced defective components or parts as needed.
- Completed scheduled appointments on time to drive quality service.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Education
High School Diploma -
Tottenville High School
Staten Island, NY06-1983
Skills
- Staff hiring and training
- Business operations
- Sales proficiency
- Customer service expertise
- Waste reduction
- Supplier negotiation
- Employee scheduling
- Store maintenance
Certification
- ASE certified Master Auto Technician
- ASE certified Master Medium Duty /Heavy Truck Technician
- ASE certified Advanced Level Engine Performance Technician
- MACS certified refrigerant handler
- NYC Fire Dept. Certificate of Fitness oxy/acct torches
- NYC Fire Dept Certificate of Fitness a/compressor
- NYS Dept of Motor Vehicles Automotive Service Program SAEP Technician
Timeline
Shop Owner
World Transmission and Auto Repair
03.2003 - Current
Technician
World Automotive Transmissions
10.1999 - 03.2003
Technician
NYC Department of Environmental Protection
03.1995 - 05.1998
Technician
Rite-way Auto
04.1992 - 10.1999
- ASE certified Master Auto Technician
- ASE certified Master Medium Duty /Heavy Truck Technician
- ASE certified Advanced Level Engine Performance Technician
- MACS certified refrigerant handler
- NYC Fire Dept. Certificate of Fitness oxy/acct torches
- NYC Fire Dept Certificate of Fitness a/compressor
- NYS Dept of Motor Vehicles Automotive Service Program SAEP Technician
High School Diploma -
Tottenville High School
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