Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Paul Nordwall

Missoula,MT

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Department Manager

McDonald's Restaurant
07.2022 - Current
  • Managed 2 different departments. Guest services and Inventory.
  • Improved customer satisfaction rates through attentive service and prompt issue resolution.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Associate/Siding Installer

Thermal Tech
04.2018 - 07.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.


Education

High School Diploma -

Great Falls High School
Missoula, MT
04.2010

Skills

  • Customer Service
  • Sales expertise
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Order Management
  • Employee Management
  • Excellent Computer Skills

Hobbies

Gaming

Walks with my kids

Timeline

Department Manager

McDonald's Restaurant
07.2022 - Current

Sales Associate/Siding Installer

Thermal Tech
04.2018 - 07.2022

High School Diploma -

Great Falls High School

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Paul Nordwall