Paul Rios
Las Vegas,NV
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
IT Technician
Infinite Computer Solutions
01.2021 - 01.2023
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired peripheral devices such as printer and scanners.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT 05.2001 -
Skills
Technical Support
Remote Support
Information Security
Certification
Comptia A+
Timeline
IT Technician
Infinite Computer Solutions
01.2021 - 01.2023
Bachelor of Science - Information Technology
Western Governors University
05.2001 -