Paul Sanna
San Jose,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender
British Bankers Club
Menlo Park, CA
11.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender
Pasta's Trattoria
Pleasanton, CA
08.2023 - 11.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Bartender
Top Golf
San Jose, CA
11.2022 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender Banquets
Moonracker
Pacifica, CA
05.2018 - 02.2020
- Assessed staff assignment sheets and assisted in fair task delegation.
- Directed and managed banquet functions for Number-person event.
- Adhered to Operational Health and Safety Administration rules and regulations; keeping guests and employees safe at all times despite hazards.
- Memorized menus prior to events and took guest orders.
Education
Bachelor Of Administrative Studies - Criminal Justice
San Jose State University
San Jose, CA06.1999
Skills
- Employee Coaching
- Inventory Control
- Preparing Garnishes
- Menu Memorization
- Highly Reliable
- Classic Cocktails
- ABC Standards
- Outgoing Personality
- Beverage Preparation
- Customer Service
- Inventory
- Wine and Liquor Knowledge
- Suggestive Selling
- Aloha POS
- Hospitality Service Expertise
- Service-Oriented Mindset
- Engaging Personality
- Complex Problem-Solving
- Organizational Ability
- Liquor, Beer, and Wine Knowledge
- Creative Mixology
- Responsible Alcohol Service
- Licensed Title
Timeline
Bartender
British Bankers Club
11.2023 - Current
Lead Bartender
Pasta's Trattoria
08.2023 - 11.2023
Bartender
Top Golf
11.2022 - 08.2023
Bartender Banquets
Moonracker
05.2018 - 02.2020
Bachelor Of Administrative Studies - Criminal Justice
San Jose State University