Paul Walsh
Hamburg,PA
Summary
Motivated employee eager to assist with new challenges.,Demonstrated strong work ethic and adaptability in various environments.,Provided support while mastering new skills independently.
Overview
25
25
years of professional experience
Work History
Assistant Manager/ Cashier
Dollar Tree Stores
Hamburg, Pennsylvania
10.2023 - 05.2026
- Supported customers by resolving questions about store products and services.
- Followed company security procedures for handling large cash transactions.
- Maintained cleanliness and organization in checkout area including counters, registers, windowsills, and floors.
- Guided and coached team members to improve performance and knowledge.
- Executed inventory management strategies to enhance stock levels and minimize discrepancies.
- Provided direct assistance to customers by evaluating needs and keeping updated on consumer trends.
- Cultivated customer loyalty through outstanding service.
- Managed daily restaurant operations to deliver excellent guest experiences and effective service.
- Developed staff training initiatives to improve team performance and consistency in operations.
- Established and upheld health and safety standards to ensure regulatory compliance.
- Managed scheduling and labor allocation to match workforce availability with busy periods.
- Performed inventory counts by tracking each item in stock and recording in the computer system.
Shuttle Driver
ABG
Allentown, Pennsylvania
05.2023 - 09.2023
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Adhered to company policies and procedures related to safety and security standards.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
Paratransit Driver
Select Ambulance
Allentown, Pennsylvania
12.2019 - 05.2023
- Conducted pre-trip inspections of vehicles prior to departures from base station.
- Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
- Verified passenger eligibility for paratransit services according to established criteria.
Restaurant Manager
Wendy’s
Bordentown, NJ
09.2001 - 02.2018
Education
Early Childhood Education - Education
Burlington County Institute of Technology
Westampton, NJ06.2001
Skills
- Enhanced customer service quality by resolving inquiries and concerns effectively
- Improved returns processing efficiency, leading to increased customer retention
- Achieved accuracy in cash handling, contributing to overall financial integrity
- Maximized efficiency of point-of-sale systems, reducing transaction times
- Maintained a clean driving record, ensuring reliability in transportation roles
- Gained EMSVO certification, reinforcing commitment to emergency vehicle standards
- Obtained CPR certification, enhancing readiness to respond to medical emergencies
Timeline
Assistant Manager/ Cashier
Dollar Tree Stores
10.2023 - 05.2026
Shuttle Driver
ABG
05.2023 - 09.2023
Paratransit Driver
Select Ambulance
12.2019 - 05.2023
Restaurant Manager
Wendy’s
09.2001 - 02.2018
Early Childhood Education - Education
Burlington County Institute of Technology