Paul Young
Merrimack
Summary
Dynamic team lead with a proven track record in logistics operations. Expertise in coaching and mentoring, driving process improvements, and enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Team Lead
Walmart
Manchester, NH
02.2026 - Current
- Led team in achieving operational goals through effective communication and collaboration.
- Trained new associates on company policies, procedures, and safety protocols.
- Monitored inventory levels to ensure product availability and minimize stockouts.
- Implemented process improvements to enhance workflow and reduce errors.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Conducted daily briefings with team members to align on priorities and expectations.
- Utilized Walmart systems for tracking performance metrics and reporting results effectively.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Logistics NCO (Non-Commissioned Officer)
United States Army
03.2019 - 10.2025
- Managed a team of six soldiers, fostering collaboration to achieve operational goals.
- Supervised daily logistics operations, ensuring compliance with safety regulations and company policies.
- Streamlined supply room processes, facilitating timely access to necessary materials for team productivity.
- Coordinated inventory management processes, optimizing stock levels and reducing excess inventory.
- Managed cross-functional teams to complete complex projects within budget and deadline constraints.
- Increased profitability by implementing cost-saving strategies in the logistics process.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated logistics activities, including shipping, receiving, and transportation planning.
- Coordinated logistics for meals, transportation and program delivery.
- Facilitated high-level visits, ensuring smooth execution of logistics and protocol.
- Streamlined dockside logistics for efficient cargo handling, minimizing vessel turnaround time.
- Facilitated successful meetings by preparing agendas, taking minutes, and coordinating logistics.
- Coordinated interviews between clients and candidates, ensuring seamless scheduling logistics.
- Controlled costs by working closely with procurement and logistics team members.
- Led sustainability initiatives within logistics department, reducing waste and enhancing environmental responsibility.
- Self-motivated, with a strong sense of personal responsibility.
Culinary Specialist
United States Army
01.2013 - 07.2017
- Managed line of cooks
- Managed meal preparation and distribution for over 300 personnel daily.
- Developed standardized recipes to ensure consistent food quality and safety compliance.
- Trained junior culinary staff on kitchen operations and food handling procedures.
- Coordinated inventory management, ensuring timely procurement of supplies and ingredients.
- Implemented cost-saving measures through efficient menu planning and resource allocation.
- Led kitchen staff in high-pressure environments, maintaining operational efficiency during training exercises.
- Conducted regular inspections to uphold cleanliness and safety standards in food service areas.
- Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
- Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Reduced food waste through efficient inventory management and proper rotation of ingredients.
- Maintained a clean and sanitary kitchen environment in compliance with health department regulations.
Education
No Degree - Social Work
Vincennes University
Vincennes, INHigh School Diploma -
Citizen High School
Online 07-2005
No Degree - Social Work
Ivy Tech Community College of Indiana
Indianapolis, INNo Degree - Social Work
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Coaching and mentoring
- Conflict resolution
- Customer focus
- Attention to detail
- Warehouse operations
- Logistics analysis
- Order fulfillment
- Logistics operations management
- Cleaning and sanitizing
- Kitchen organization
- Cooking methods
- Food preparation
- Motivational skills
- Staff development
Languages
English
Timeline
Team Lead
Walmart
02.2026 - Current
Logistics NCO (Non-Commissioned Officer)
United States Army
03.2019 - 10.2025
Culinary Specialist
United States Army
01.2013 - 07.2017
No Degree - Social Work
Vincennes University
High School Diploma -
Citizen High School
No Degree - Social Work
Ivy Tech Community College of Indiana
No Degree - Social Work
Indiana University, Purdue University Indianapolis