Paula Abele
Minneapolis,MN
Summary
Results-driven Enrollment Specialist known for maintaining high productivity and efficiently completing tasks. Specialized in navigating complex enrollment systems, developing effective communication strategies, and implementing process improvements to enhance workflow. Excel in problem-solving, time management, and adaptability, ensuring smooth enrollment processes and positive outcomes for all parties involved.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Enrollment Specialist
Prodeo Academy
Minneapolis, MN
10.2023 - Current
- Performed data entry and maintained accurate records of student enrollment information.
- Achieved repeat business and referrals through personalized services.
- Organized campus tours for prospective students and families.
- Prepared reports on enrollment statistics and discussed how to improve enrollment procedures during team meetings.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Small Package Sorter
USPS
Minneapolis, MN
11.2021 - 07.2022
Recruiter
KIPP
Minneapolis, MN
04.2019 - 09.2020
Education
High School Diploma -
Murjanu Sporta Gimnazija
Latvia06-2014
BBA - Business
University of Latvia
LatviaSkills
- Data entry
- Record management
- Report preparation
- Customer service
- Project management
- Enrollment processes
- Exceptional communication
- Problem-solving
Languages
Russian
Native/ Bilingual
Latvian
Native/ Bilingual
English
Native/ Bilingual
Certification
- Drivers license
References
References available upon request.
Timeline
Enrollment Specialist
Prodeo Academy
10.2023 - Current
Small Package Sorter
USPS
11.2021 - 07.2022
Recruiter
KIPP
04.2019 - 09.2020
High School Diploma -
Murjanu Sporta Gimnazija
BBA - Business
University of Latvia