- Martial Arts
Paula Couturier
Antrim,NH
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Shaw's Pharmacy
Hillsboro, NH
05.2025 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory management system to track medication stock levels efficiently.
- Collaborated with healthcare professionals to ensure optimal patient care outcomes.
- Implemented workflow improvements to increase efficiency in pharmacy operations.
- Oversaw compliance with state regulations and safety protocols in pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
Certified Pharmacy Technician
Rite Aid Pharmacy
Hillsborough, NH
01.2009 - 05.2024
- Fill prescriptions, provide customer service, administer COVID Vaccines, assist Pharmacists with pertinent duties.
- Coordinated verification and filling of more than 400 daily prescriptions in high-volume retail pharmacy environment.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
Laboratory Machine Operator
Millipore
Jaffrey, NH
06.2008 - 08.2008
- Worked in a quality control clean room environment. Tested parts used for kidney dialysis prior to shipping.
- Monitored equipment performance, identifying malfunctions and coordinating timely maintenance actions.
- Implemented process improvements that reduced downtime and increased overall production efficiency.
- Conducted quality inspections to ensure compliance with product specifications and standards.
- Maintained accurate production records, ensuring traceability and adherence to regulatory requirements.
Laboratory Technician, Chemistry
Dupont-Merck
Billerica, MA
04.1987 - 09.2000
- Worked in the chemistry lab testing raw materials prior to entering the finished drug product. Trained employees in quality control laboratory in Manati, Puerto Rico to do the same.
- Conducted routine laboratory tests to ensure compliance with quality control standards.
- Operated and maintained laboratory equipment, ensuring optimal functionality and safety protocols.
- Collaborated with cross-functional teams to streamline sample processing procedures.
- Trained junior technicians on laboratory techniques and safety regulations, enhancing team efficiency.
- Developed and implemented standard operating procedures for complex lab processes, improving accuracy.
Education
Bachelor of Arts - Psychology
Lesley University
Cambridge, MA05-2004
Associate in Applied Science - Veterinary husbandry, laboratory skills
Newbury College
Holliston, MA05-1986
Skills
- Conscientious and detail oriented
- Work well in a team environment
- Work well under pressure
- Thrive in a fast-paced environment
Accomplishments
Second Degree Black Belt in Taekwondo
Certification
- CPhT - Certified Pharmacy Technician
Interests
Timeline
Certified Pharmacy Technician
Shaw's Pharmacy
05.2025 - Current
Certified Pharmacy Technician
Rite Aid Pharmacy
01.2009 - 05.2024
Laboratory Machine Operator
Millipore
06.2008 - 08.2008
Laboratory Technician, Chemistry
Dupont-Merck
04.1987 - 09.2000
Bachelor of Arts - Psychology
Lesley University
Associate in Applied Science - Veterinary husbandry, laboratory skills
Newbury College