Paula Dean

.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Increased sales and customer satisfaction through personalized servicing.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals..
• Monitored service after sale and implemented quick and effective problem resolutions.
• Drove store revenue by offering customers accessories and related purchases to complete selections..
• Managed key accounts in order to maintain strong relationships with top-tier clients.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor..
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions..
• Presented professional image consistent with company's brand values.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Developed, maintained and utilized diverse client base.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.

• Helped customers complete purchases, locate items, and join reward programs.
• Positively impacted employee morale by mentoring newer staff members on company values and expectations regarding customer service excellence.
• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Worked closely with shift manager to solve problems and handle customer concerns..
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Back up payroll
• Managed returns and exchanges, maintaining professionalism while adhering to company policies.
• Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
• Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.