Dedicated hospitality professional with strong customer service skills, specializing in guest relations and conflict resolution. Proven ability to manage reservations and ensure a welcoming environment.
Overview
3
3
years of professional experience
Work History
Hostess
Texas Roadhouse
Hamilton
09.2024 - Current
Greeted guests and efficiently managed waiting lists during peak dining hours to enhance guest flow.
Assisted servers by effectively communicating guest needs and menu inquiries to ensure satisfaction.
Organized seating arrangements to optimize flow and guest experience.
Greeted guests warmly upon arrival, seating them promptly.
Handled phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions promptly.
Cashier
Chuck E Cheese
Princeton
02.2023 - 05.2024
Processed cash and credit card payments accurately, ensuring seamless transactions.
Processed transactions efficiently using point-of-sale systems.
Kept checkout areas clean and organized to promote a welcoming atmosphere.
Guided customers in menu selections and coordinated party reservations to enhance their dining experience.