Paula Lopez
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Cantaritos Fiesta
Novi
05.2026 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed table assignments to optimize seating and service flow.
- Processed orders accurately using point-of-sale systems.
Liquor cashier
A and L
Detroit
04.2026 - 05.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at the end of shifts.
- Assisted customers with product inquiries and provided excellent service.
Server
IHOP
Woodhaven
02.2023 - 03.2026
- Provided exceptional customer service to enhance dining experiences.
- Managed table assignments to optimize seating and service flow.
- Processed orders accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
- Assisted in training new servers on menu items and service standards.
- Customer service
- Working with food
- Making sure customers are happy with their food
- Answer orders on phone/ To Go
- Working in fast pace
Education
Western International High School
Detroit, MISome College (No Degree) - Criminal Justice
Wayne County Community College
Detroit, MISkills
- Order processing
- Point-of-sale systems
- Cash handling
- Food safety compliance
- Menu knowledge
- Customer service
- Time management
- Positive guest interactions
Languages
English
Professional
Spanish
Professional
Accomplishments
- Honors Society in college
Timeline
Server
Cantaritos Fiesta
05.2026 - Current
Liquor cashier
A and L
04.2026 - 05.2026
Server
IHOP
02.2023 - 03.2026
Western International High School
Some College (No Degree) - Criminal Justice
Wayne County Community College