Paula Maglione
JERSEYCITY
Summary
Reliable and organized individual with experience in fast-paced retail and public service environments. Skilled in customer service, organization, and administrative support. Seeking an entry-level position in Jersey City youth programs, recreation, or city office support roles.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Customer Service Representative
Trader Joe’s
JERSEYCITY
04.2023 - Current
- Provided customer service in a high-volume retail environment
- Assisted customers with questions, product location, and store support
- Worked collaboratively with team members to complete daily operations
- Maintained organized shelves and product displays
- Supported stocking and inventory rotation throughout the store
- Helped maintain store cleanliness and safety standards
- Adapted quickly during busy periods and changing prioritizes
Store Associate
Lidl
Bayonne
03.2022 - 03.2023
- Assisted customers with purchases and general store support
- Operated register and handled transactions accurately
- Restocked merchandise and maintained organized inventory
- Helped maintain clean, safe, and orderly store conditions
- Supported daily store operations in a fast-paced environment
- Responded professionally to customer questions and concerns
- Collaborated with team members to complete tasks efficiently
Store Associate
TJ Max
Bayonne
03.2019 - 03.2022
- Assisted customers on the sales floor and at checkout
- Organized merchandise and maintained store presentation standards
- Helped customers locate products and answer questions
- Supported inventory processing and restocking tasks
- Maintained fitting room and sales floor organization
- Worked with team members to complete daily assignments
- Provided professional and friendly customer services
Office Assistant
Hudson County Department of Family Services
Jersey City
07.2015 - 08.2015
- Assisted staff in a public service office environment
- Helped organize paperwork and program materials
- Supported administrative and clerical tasks
- Assisted visitors and directed individuals to appropriate staff
- Maintained organized files and work areas
- Worked professionally in a structured government setting
Education
Business Management
Fairleigh Dickinson University
Teaneck, NJ 08.2019 - 05.2026
Mets Charter High School
Jersey City, NJSkills
- Customer service and public interaction
- Communication skills (in-person and team-based)
- Organization and attention to detail
- Fast-paced work environment experience
- Teamwork and collaboration
- Multitasking and time management
- Cash handling and basic transaction accuracy
- Problem-solving and conflict resolution
- Administrative and office support experience
- Ability to work with children and families
- Reliable and punctual work ethic
- Inventory and stock organization
Timeline
Customer Service Representative
Trader Joe’s
04.2023 - Current
Store Associate
Lidl
03.2022 - 03.2023
Business Management
Fairleigh Dickinson University
08.2019 - 05.2026
Store Associate
TJ Max
03.2019 - 03.2022
Office Assistant
Hudson County Department of Family Services
07.2015 - 08.2015
Mets Charter High School