Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula McConniel

Ingram

Summary

With a proven track record at The Washtub, I excel in customer service and operational efficiency, blending hard skills like sales management with soft skills such as empathy. My entrepreneurial spirit and commitment to excellence have consistently enhanced customer satisfaction and business growth, showcasing my ability to thrive in dynamic environments.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

17
17
years of professional experience

Work History

Cashier

The Washtub
06.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Business Owner of Cleaning Services

White Glove Cleaning
01.2017 - 05.2022
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Waitress

Billy Gene's Restaurant
03.2008 - 12.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

High School Diploma -

Winston Churchill High School
San Antonio, TX
05-1991

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

The Washtub
06.2022 - Current

Business Owner of Cleaning Services

White Glove Cleaning
01.2017 - 05.2022

Waitress

Billy Gene's Restaurant
03.2008 - 12.2018

High School Diploma -

Winston Churchill High School
Paula McConniel