Paula Phelps
Colona,IL
Summary
Dynamic Dietary Director with a proven track record at Fort Armstrong Assisted Living, excelling in food safety compliance and procurement strategies. Enhanced meal presentation and streamlined operations, achieving cost reductions while elevating resident satisfaction. Strong leadership skills fostered a high-performance team dedicated to exceptional service and continuous improvement in dining experiences.
Overview
3
3
years of professional experience
Work History
Dietary Director
Fort Armstrong Assisted Living
06.2023 - 03.2026
- Developed and implemented nutrition plans tailored to resident health needs.
- Supervised kitchen staff to ensure compliance with dietary standards and regulations.
- Managed food service operations, optimizing inventory management and service efficiency.
- Collaborated with healthcare team to assess residents' dietary requirements and preferences.
- Conducted regular training sessions for staff on food safety and sanitation practices.
- Evaluated menu offerings based on resident feedback and nutritional guidelines.
- Led initiatives to enhance meal presentation and overall dining experience for residents.
- Streamlined procurement processes, reducing costs while maintaining quality food supplies.
- Developed strong relationships with vendors to secure quality ingredients at competitive prices, reducing overall food costs without compromising on taste or nutrition.
- Ensured timely delivery of meals to patients through effective coordination between kitchen and nursing staff during all meal service periods.
- Provided ongoing training and professional development opportunities for staff members, fostering a culture of continuous improvement within the department.
- Continuously monitored industry trends, staying up-to-date with emerging innovations in menu design techniques that could potentially enhance the overall dining experience for our target customer base segmentations within our facility demographics framewo
- Implemented cost-control measures by monitoring expenses, analyzing financial reports, and making strategic adjustments as needed to stay within budget constraints.
- Assisted in the recruitment, hiring, orientation, supervision, evaluation of dietary staff members to maintain a high-performance team focused on delivering exceptional service excellence standards throughout all aspects of their job responsibilities.
- Streamlined kitchen operations for increased efficiency by optimizing meal preparation processes and staff work schedules.
- Maintained a clean, safe, and sanitary work environment in compliance with state health regulations and industry best practices.
Education
High School Diploma -
Davenport West
Davenport, IASkills
- Sanitation protocols
- Meal preparation
- Food safety compliance
- Procurement strategies
Timeline
Dietary Director
Fort Armstrong Assisted Living
06.2023 - 03.2026
High School Diploma -
Davenport West