Paula Schirtz
Syracuse,NY
Summary
Dynamic administrative professional with extensive experience at University Upstate Hospital, excelling in appointment scheduling and document preparation. Proven ability to enhance office procedures and maintain confidentiality while managing sensitive information. Proficient in Microsoft Office and skilled in data entry, ensuring accuracy and efficiency in all tasks.
Overview
19
19
years of professional experience
Work History
Secretary
University Upstate Hospital
Syracuse, NY
10.2016 - 12.2018
- Managed appointment scheduling for hospital staff and departments.
- Assisted in preparing documents for meetings and presentations.
- Implemented office procedures to improve workflow efficiency.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Organized and maintained filing systems for confidential documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Typist 1
Upstate University Hospital
Syracuse, NY
04.2000 - 10.2016
- Maintained confidentiality of sensitive patient information and hospital data.
- Collaborated with medical professionals to ensure accurate document preparation.
- Utilized electronic health record systems for efficient data entry and retrieval.
- Reviewed typed materials for clarity, grammar, and formatting consistency.
- Assisted in organizing files and documents for easy access by staff.
- Entered data into computer systems accurately and quickly.
- Answered telephone inquiries in a professional manner.
- Complied with security policies and kept information confidential.
Education
Associate of Arts - Business Administration
Onondaga Community College
Syracuse, NY05-1999
Skills
- Appointment scheduling
- Document preparation
- Office procedures
- Data entry
- Microsoft Office
- Record management
Timeline
Secretary
University Upstate Hospital
10.2016 - 12.2018
Typist 1
Upstate University Hospital
04.2000 - 10.2016
Associate of Arts - Business Administration
Onondaga Community College
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