PAULA Scoggins
Killeen,TX
Summary
Operations | Training Professional and military veteran with active Top Secret; SCI; SSBI; CI Polygraph Security Clearance and over 17 years’ experience with The United States Army. Possess a comprehensive background in communications systems, information systems, and operations management derived from working in a fast-paced, demanding environment focusing on different sectors of information technology. Skilled in Instruction, curriculum development and implementation, and performance management with a focus on process and program compliance. Proven performance in linking corporate vision with the delivery of desired results through empowerment, and utilization of people, processes, and technology.
Overview
9
9
years of professional experience
Work History
Section Chief
United States Army
Killeen, TX
06.2023 - 07.2024
- Provided strategic direction to staff on priority projects, assigned tasks to team members, monitored progress and ensured deadlines were met.
- Regularly reviewed operational performance metrics and provided feedback to ensure goals were achieved within established timelines.
- Maintained collaborative relationships with other sections within the organization to ensure effective coordination of resources across departments.
- Implemented new technology solutions designed to streamline workflows or increase efficiency across operations.
Signal Support System Supervisor
US Army
Kuwait City, Kuwait
03.2022 - 06.2023
- Developed and implemented security policies, procedures, and protocols for communications systems.
- Designed an effective disaster recovery plan to protect sensitive data during system failure or disruption.
- Collaborated with IT personnel to develop solutions that improve the overall security posture of the organization's communications infrastructure.
- Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
Instructor
US Army
Augusta, GA
03.2018 - 02.2022
- Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
- Evaluated the effectiveness of instructional materials, including textbooks, software programs, or handouts.
- Recorded daily attendance to maintain accurate and complete records.
- Participated in continuous learning on diversity, inclusion, and racial equity to reduce barriers to learning.
- Engaged students through lectures and discussion, increasing classroom interaction to build an inclusive learning environment.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Signal Support Systems Specialist
US Army
Lawton, Oklahoma
10.2015 - 02.2018
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
First Line Supervisor
US Army
Lawton, Oklahoma
04.2015 - 10.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented policies and standard operating procedures for continuous improvement.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Cultivated professional working relationships with peers and supervisors.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Education
Associate of Science - Psychology
University Maryland Global College
Adelphi, MDSkills
- Talent Acquisition
- Government relations
- Employee Training
- Motivation
- Conflict de-escalation
- Crisis Management
- Information Security
- Configuration Management
- Network Administration
- Mobile Device Management
- Verbal and written communication
- Task Prioritization
- Performance Optimization
Educationcertification
- Associate of Science (A.S.), Psychology, University of Maryland-University College
- Security Plus, Network Plus, Army Instructor Certification
Professional Highlights
- Operations Management | Took the strategic vision of executive leadership and swiftly developed detailed plans of action, guiding staff in the execution of groundbreaking organizational objectives.
- Training/Development | Improved organizational performance through hands-on training and a leadership approach that emphasized decision-making through active listening.
- Problem Solving/Analysis| Analyzed internal processes while recommending and implementing procedural or policy changes to improve and streamline operations while promoting overall mission accomplishment
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Section Chief
United States Army
06.2023 - 07.2024
Signal Support System Supervisor
US Army
03.2022 - 06.2023
Instructor
US Army
03.2018 - 02.2022
Signal Support Systems Specialist
US Army
10.2015 - 02.2018
First Line Supervisor
US Army
04.2015 - 10.2015
Associate of Science - Psychology
University Maryland Global College
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