Paula Shriver
Seville,OH
Summary
Manages high-volume loan paperwork in a dynamic environment with high production. Built and managed 24X7 customer service and pricing departments. Expertise includes management, validating self-employment income and financial information for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
15
15
years of professional experience
Work History
Mortgage Loan Processor
Westfield Bank, FSB
08.2016 - 03.2024
- Collaborated with sales teams to obtain and clear underwriting conditions.
- Reviewed credit histories and employment backgrounds for each applicant.
- Set up, stored and updated customer files, including all third party verifications and regulatory paperwork.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Table Games Dealer
The Meadows Racetrack And Casino
05.2010 - 08.2016
- Applied standard or special rules to games based on pre-agreed game rules.
- Monitored players behavior, taking appropriate action against rule violations.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Enforced game rules to maintain fair play and avoid disputes.
Underwriter/Fraud and Risk Analyst
Data Verify/CBC Innovis
01.2009 - 05.2010
- Identified and resolved transaction components that indicated potential fraudulent activity
- Resolved discrepancies for compliance with investor policies, program guidelines and underwriting philosophies including conforming, non-conforming, FHA/VA and Bond loans
- Coordinated with the other risk analysts when a higher level of review was requested by either management or the investor
Education
Associate of Arts - Marketing
Robert Morris University
Coraopolis, PA06.1988
Skills
Residential mortgage lending regulations
Regulatory Compliance Documentation
Mitigating risk and compensating factors
Timeline
Mortgage Loan Processor
Westfield Bank, FSB
08.2016 - 03.2024
Table Games Dealer
The Meadows Racetrack And Casino
05.2010 - 08.2016
Underwriter/Fraud and Risk Analyst
Data Verify/CBC Innovis
01.2009 - 05.2010
Associate of Arts - Marketing
Robert Morris University
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