Open To Work
Paula Springs
Riley Children’s Hospital
Greenwood,IN
23
Years of experience
Detail-oriented Administrative Professional experienced in office management and communication. Streamlined office processes and enhanced operational efficiency through effective scheduling and multitasking. Committed to fostering collaboration and adaptability to support organizational goals.
Work History
Administrative Assistant to the Director
2 Years 7 Months- Processed payroll for over 200 staff members and ordered office supplies.
- Managed confidential patient records and routed sensitive correspondence with accuracy.
- Coordinated calendars, meetings, and appointment schedules across clinical teams.
- Prepared reports, letters, and documentation to support department operations.
- Managed director calendars, prioritized appointments, and resolved scheduling conflicts efficiently.
- Prepared agendas, meeting packets, and confidential correspondence for executive review.
- Coordinated travel arrangements, itineraries, and expense documentation with accuracy.
- Tracked action items, followed up on deadlines, and maintained organized records.
- Drafted reports, memos, and presentation materials supporting leadership decisions.
- Coordinated director calendar, prioritizing meetings, deadlines, and departmental commitments.
- Managed confidential correspondence, ensuring accurate distribution of sensitive hospital information.
- Prepared meeting agendas, minutes, and follow-up materials for leadership review.
- Served as liaison between director, clinical teams, and administrative departments.
- Tracked project deliverables, updated statuses, and maintained organized action-item records.
- Streamlined office workflows, improving scheduling, document routing, and response times.
- Supported executive travel, expense reconciliation, and timely submission of administrative reports.
- Maintained compliance with hospital protocols while handling high-volume administrative requests.
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
Contract Auditor
9 Months- Contracted to complete grant work after leaving Florida in May 2023, reporting to Twyla Leigh, Director of UF/IFAS Collier County, until grant expiration in February 2024. Audited expenditures for a multi-million dollar grant to ensure compliance with spending regulations and monthly reporting.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Reviewed contract terms to verify compliance with negotiated pricing, scope, and billing requirements.
- Analyzed invoice discrepancies and resolved variances through detailed contract and purchase order audits.
- Identified noncompliant charges and documented findings for corrective action and recovery.
- Coordinated with procurement, legal, and finance teams to clarify contract provisions and audit results.
- Evaluated vendor billing practices to ensure alignment with service agreements and payment terms.
- Developed audit procedures that improved consistency in contract review and exception tracking.
- Prepared detailed reports summarizing audit findings, risks, and recommended remediation steps.
- Advised internal stakeholders on contract interpretation, compliance issues, and documentation standards.
- Streamlined the reporting process by creating standardized templates for presenting findings to stakeholders.
- Increased client satisfaction by providing clear, concise audit reports detailing findings and recommendations for improvement.
- Improved financial accuracy through thorough examination of contractual terms and invoicing practices.
- Reduced risk exposure by identifying and addressing potential contract compliance issues proactively.
- Collaborated with cross-functional teams to ensure comprehensive understanding of contract requirements and obligations.
Administrative Assistant
8 Years 4 Months- Processed payroll for employees, event scheduling and coordinating, budgeting, building maintenance and repair scheduling, county vehicle scheduling, coordinating meetings with other government and university events/trainings, human resources, assistant to Director in charge of UF/IFAS Extension Office.
- Coordinated calendars, meetings, and conference logistics for department leadership
- Managed correspondence, phone inquiries, and front-desk reception with professional customer service
- Maintained confidential records, files, and databases in accordance with office procedures
- Coordinated calendars, meetings, and travel arrangements for department leadership.
- Prepared correspondence, reports, and memos using Microsoft Office applications.
- Maintained confidential records, files, and databases with strong attention to accuracy.
- Processed purchasing requests, invoices, and reimbursements following county procedures.
- Served as first point of contact, resolving inquiries and directing constituents appropriately.
- Tracked deadlines, assignments, and project documents to support smooth workflow.
- Improved office procedures by streamlining filing, tracking, and document retrieval systems.
- Supported faculty and staff with administrative tasks, event logistics, and communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Executive Aide to Board of County Commissioners
11 Years 2 Months- Scheduled meetings, managed payroll, created budgets, processed expense reports, handled accounts payable, prepared Commissioners for bi-monthly board meetings to ensure informed discussions and effective decision-making, communicated with constituents regarding community concerns, attended various commissioner meetings and maintained meeting minutes.
- Coordinated board agendas, briefing materials, and correspondence for county commissioners. 2. Reviewed policy documents and prepared executive summaries for decision-making support. 3. Managed confidential records, ensuring accurate document control and compliance with county procedures. 4. Facilitated communication between departments, commissioners, and community stakeholders. 5. Scheduled meetings, workshops, and hearings while resolving calendar conflicts efficiently. 6. Drafted professional correspondence, memoranda, and reports using clear county government terminology. 7. Tracked action items and followed up on assignments to support timely completion. 8. Evaluated workflow processes and recommended improvements for administrative efficiency.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Education
Associate of Arts - General Business
- Attended Florida Southwestern University in Naples, FL
- 4 classes away from receiving associate’s degree
Florida Emergency Medical Technician (EMT) certification - State of Florida Emergency Medical Technician
Attended Florida Southwestern University in Naples, FL
Skills
Grant management
Data management
Office administration
Administrative support
Microsoft Word
Computer proficiency
Time management
Customer service
Section name
- I am proficient in all Office products with extensive experience in Excel, Word, PowerPoint, and UKG for timekeeping for my current position at Riley Children’s Hospital. SharePoint is also used for a large part of my current position.
- Additional references available upon request.
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
On-Site
Location:
Indianapolis, INGreenwood, INWhiteland, INFranklin, IN
Open to relocation:
No
Minimum Desired Compensation
$55000/yr
Timeline
Administrative Assistant to the Director
Riley Children’s Hospital
03.2024 - CurrentRead More
Contract Auditor
Collier County Board of County Commissioners through Keystaff
05.2023 - 02.2024Read More
Administrative Assistant
Board of County Commissioners Collier County
01.2015 - 05.2023Read More
Executive Aide to Board of County Commissioners
Collier County Board of County Commissioners
11.2003 - 01.2015Read More
Florida Southwestern University
Florida Emergency Medical Technician (EMT) certification from State of Florida Emergency Medical Technician
Read More
Florida Southwestern University
Associate of Arts from General Business
Read More