Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Paula Stewart-Moes

North Ridgeville,OH

Summary

Dedicated professional with extensive experience in patient care coordination, emphasizing HIPAA compliance and effective communication. Proven ability to advocate for patient needs while maintaining accurate records and managing insurance claims to enhance care delivery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Gentry Health Services Specialty Pharmacy
Avon Lake, OH
06.2024 - Current
  • Coordinated patient appointments and medication management for optimal care delivery.
  • Communicated effectively with patients regarding prescription details and health inquiries.
  • Assisted in processing insurance claims to ensure timely reimbursement for services.
  • Maintained accurate patient records in compliance with healthcare regulations.

General Education Paraeducator

North Ridgeville Academic Center
North Ridgeville, OH
03.2016 - 06.2024
  • Supported individualized instruction to enhance student learning outcomes and engagement.
  • Collaborated with teachers to implement classroom strategies tailored to diverse learning needs.
  • Assisted in developing educational materials that fostered interactive and inclusive learning environments.
  • Monitored student progress, providing feedback to educators for continuous improvement of instructional methods.
  • Advocated for student needs by collaborating with parents, teachers, and support staff to create supportive educational plans.

Certified Pharmacy Technician

ExactCare Pharmacy
Valley View, OH
04.2013 - 12.2015
  • Implemented workflow improvements, enhancing prescription fill times and accuracy.
  • Collaborated with healthcare providers to resolve medication-related issues promptly.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

Associate of Science - Science Education

Cuyahoga Community College
Cleveland, OH
06-2016

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Organizational skills
  • Appointment scheduling
  • Patient relations
  • Insurance verification
  • Patient care coordination
  • Patient confidentiality

Accomplishments

    Nationally Certified Pharmacy Technician Certification #: 360101060763110

Certification

PTCB Nationally Certified Pharmacy Technician Certification #: 360101060763110

Timeline

Patient Care Coordinator

Gentry Health Services Specialty Pharmacy
06.2024 - Current

General Education Paraeducator

North Ridgeville Academic Center
03.2016 - 06.2024

Certified Pharmacy Technician

ExactCare Pharmacy
04.2013 - 12.2015

Associate of Science - Science Education

Cuyahoga Community College