Paula Strasser-Dykxhoorn
Sarasota
Summary
Experienced in food and beverage service with a strong focus on customer satisfaction and operational efficiency. Demonstrated ability to multitask in fast-paced environments while maintaining attention to detail and order accuracy.
Overview
5
5
years of professional experience
Work History
Server
83 Tavern
Sarasota, FL
09.2025 - 04.2026
- Provided attentive, high-quality service in a fast-paced dining environment.
- Accurately recorded food and beverage orders and ensured timely delivery.
- Maintained strong menu knowledge to describe ingredients and make recommendations.
- Checked identification to ensure legal alcohol service compliance.
- Handled cash and POS transactions with accuracy.
- Collaborated with kitchen and bar staff to accommodate special requests and allergies.
- Monitored tables to assess guest needs and resolve concerns promptly.
- Assisted with opening and closing duties, including stocking and cleaning service areas.
Server
Mellow Mushroom
Sarasota, FL
03.2025 - 07.2025
- Explained menu items, including ingredients and cooking methods, to guests.
- Verified guest identification for alcohol purchases.
- Took and delivered orders accurately and efficiently.
- Maintained cleanliness of tables and service areas.
- Checked in with guests to ensure satisfaction and address issues.
- Prioritized tasks effectively during peak hours.
- Communicated with hosts, bussers, and kitchen staff for smooth service.
- Maintained knowledge of menu items, garnishes, and preparation methods.
Server/Bartender
P.F. Chang's Bistro
Sarasota, FL
03.2021 - 02.2025
- Accurately recorded orders using POS systems and managed transactions.
- Maintained records of cash and card transactions per company policy.
- Greeted guests, presented menus, and explained specials.
- Assisted in training new servers and staff members.
- Provided exceptional customer service to ensure guest satisfaction.
- Performed opening and closing duties, including setup and restocking.
- Communicated allergies and special requests to kitchen staff.
- Stayed informed on promotions, menu updates, and daily specials.
- Prepared alcoholic and non-alcoholic beverages according to recipes.
Education
High School Diploma - undefined
Southeast High School
Bradenton, FL05.2016
Skills
- Liquor, wine, and food service
- Service prioritization
- Order accuracy
- Multitasking
- Communication
- Cash handling
- Exceptional customer service
Timeline
Server
83 Tavern
09.2025 - 04.2026
Server
Mellow Mushroom
03.2025 - 07.2025
Server/Bartender
P.F. Chang's Bistro
03.2021 - 02.2025
High School Diploma - undefined
Southeast High School