Open To Work
Paula Terry
LGI Homes
Punta Gorda,FL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Office ManagerRegional Office ManagerCustomer Service RepresentativeAdministrative Manager
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Punta Gorda, FLPort Charlotte, FLNorth Fort Myers, FLVenice, FL
Open to relocation:
Yes
Minimum Desired Compensation
$62000/yr
22
Years of experience
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Work History
Office Manager / Regional Office Manager
3 Years 3 Months- Process daily lead statistics, contracts, and amendments while ensuring 100% data accuracy across all company systems.
- Facilitate the permitting process for new construction in North Port and Charlotte County to ensure compliance.
- Maintain and update the MLS system with new data, providing weekly updates to the marketing team.
- Ensure all offices in the Fort Myers/Sarasota region operate according to the SALES acronym.
- Manage active contracts, cancellations, and closed files, ensuring accuracy and compliance with company standards.
- Collaborate closely with the marketing team on collateral, community signage, flyers, and Realtor events.
- Lead new office installations and information center upgrades, partnering with internal teams and external vendors to deliver projects on schedule and to organizational standards.
- Plan and executed quarterly regional events, coordinating logistics to enhance attendee experiences and engagement.
- Demonstrate commitment to company culture and consistency by “Staying the course”, following established processes, and upholding the LGI Way and being People Focus.
- Coordinate lunch orders for weekly team, sales, and construction meetings, facilitating efficient operations and team collaboration.
- Manage supply orders for multiple offices and regional operations, ensuring timely fulfillment and cost-effective purchasing.
Administrative Assistant
2 Years- Answered telephone, directed clients, and customers to appropriate department.
- Ordered office supplies.
- Conducted due diligence research on parcels and surrounding areas, producing reports for Vice President on new projects.
- Assisted engineers with application process by preparing comment response letters and creating charts in Word and Excel, while also embracing new opportunities from survey and engineering departments.
- Managed and organized documents on server, streamlining collection of survey receipts from crews for the accounting department.
- Ensured office efficiency by maintaining adequate supply levels.
- Due Diligence reports for Vice President on new projects. Research parcels and surrounding areas.
- Aided Engineers in application process. Comment Response letters, word and excel charts, and took on new opportunities from survey or engineering departments.
- Entered FEMA Elevation certificates into Florida Database.
Customer Experience Coordinator
1 Year- Coordinated efforts of a three-member team to enhance farm productivity on Hog Bay Farm.
- Collaborated with Sales on quoting process to streamline customer interactions and improve response times.
- Took payments over the phone utilizing QuickBooks.
- Coordinated pickups with customer drivers and collaborated with dispatch to ensure timely deliveries.
- Partnered with Sales on quoting process.
- Ran 3-man team on Hog Bay Farm
- Executed marketing tasks for trade shows as requested, including preparing materials and coordinating logistics..
- Marketing tasks when requested, trade shows.
- Managed document-related tasks such as filing, organizing, emailing, scanning, and photocopying for efficient record-keeping..
Executive Assistant
5 Months- Scheduled meetings for Partners of firm.
- Researched new projects, parcels, zoning, and future land use to support informed decision-making using Municode and Comprehensive Plans.
- Submitted land use applications for RPD, IPD, and variances to Lee County authorities.
- Communicated with clients regarding needs.
- Developed job descriptions, posted available positions on Indeed, and conducted initial phone screenings of qualified candidates to streamline recruitment process.
- Created job descriptions, posted available positions on Indeed, called qualified candidates to do initial phone screen.
- Proofread narratives and create narratives templates for submittals.
- Created and executed necessary documents for all submittals, addressing insufficiencies and facilitating hearings to ensure compliance and project advancement.
- Updated planning log on all submittals.
- Organized and filed client documents on the server in designated job folders for easy access.
Executive Assistant/ Office Manager
7 Years- Operated in a versatile, cross-functional capacity supporting executive leadership, office operations, and sales/marketing initiatives. Selected accomplishments:
- Maintained sales and closing reports; ensured community projects, files, and reports were current and accessible for management decision-making.
- Charitable responsibilities for the company and Lee and Collier counties.
- Executed sales task requests; maintained sales offices, planned events, contract review, kept track, and executed commissions, on board new team members- created and maintain sales training manual.
- Ordered office supplies and managed inventory for office and sales teams; coordinated planning and approval of marketing items for realtor events and grand openings.
- Addressed customer issues professionally; assisted with inquiries, tracked survey feedback, and resolved concerns to enhance customer satisfaction.
- Executed sales task requests; maintained sales offices, planned events, contract review, kept track, and executed commissions, onboard new team members- created and maintain sales training manual.
- Coordinated interview schedules and administered assessments using Wonderlic and Omnia.
- Coordinated travel logistics for executive staff to ensure timely attendance at events.
Product Development/ Production Manager
2 Years- Managed for Design, Technical, Production aspects of development for private label product lines, approximately 75-125 styles seasonally. Annually over 500,000 units, over $8.5 million retail.
- Achieved the most affordable prices by negotiating the cost of each element of the product.
- Successfully delivered an upgraded clothing line on time to all stores, by following TNAs.
- Supported Management Team through execution of actions aligned with strategic goals.
- Fostered positive interactions with suppliers to enhance collaboration by maintaining supplier WIPs.
- Executed improved Label & Hangtag Program for private label division, enhancing product presentation.
- Tracked fabric and trim liabilities across all brands to ensure proper allocation. and Utilized Brand-incurred Fabric & Trim Liabilities, across all brands.
- Communicated daily with vendors and overseas offices via email.
Marketing/ Circulation Manager
1 Year- Communicated industry changes and procedures to clients, enhancing their understanding and responsiveness.
- Successfully represented publishers’ and retailers’ interests.
- Addressed challenges in projects to facilitate successful outcomes.
- Provided sales and demographic analysis of titles to make accurate and profitable decisions.
- Profitability analysis and consequent actions to maximize profit potential, and analysis of editorial, category and chain potential of new titles to facilitate effective distribution.
- Addressed unexpected challenges in distribution and title promotions, ensuring timely resolutions and continuity.
- Conducted profitability analysis and implemented actions to maximize profit potential while assessing editorial, category, and chain potential of new titles for effective distribution.
Product Development/ Associate Production Manager
4 Years- Managed production of over 85 styles per season for women’s specialty fashion categories
- Collaborated with cross-functional team members to meet critical deadlines for product launches.
- Accountable for all new order & reorder packages for each style; worked with factories on production schedule, price & achievable delivery.
- Improved initial product costs through strategic vendor negotiations, saving the company $535K annually and achieving an average 78% gross margin.
- Monitored technical approvals for fabric, fit, and color to ensure compliance with design specifications.
- Adapted to changing priorities by shifting product categories and responsibilities in alignment with Production Department needs.
- Saved approximately $200K by sourcing an alternative suede supplier for the top margin/sales category in a 40,000-unit program.
- Took on additional responsibilities for overseeing projects, responsible for the Labeling Program for the entire Chico’s brand, this included the White House/Black Market, Soma, Chico’s Chicettes, Golf, Zenergy and Outlet Marketing launches.
- Minimized the amount of company liability by creating a cross-functional partnership between Merchandising and Development for approaching production projects.
Education
Bachelor’s Degree - Professional Studies
Associate degree - Business Administration/Retail Merch.
Skills
Interpersonal skills
Problem-solving strategies
Cross-functional team leadership
Microsoft Office proficiency
Data entry
PowerPoint
Publisher. Adaptability to software
Event coordination
Florida notary public
Timeline
Office Manager / Regional Office Manager
LGI Homes
07.2023 - CurrentRead More
Administrative Assistant
Banks Engineering
07.2021 - 07.2023Read More
Customer Experience Coordinator
Bethel Farms
07.2020 - 07.2021Read More
Executive Assistant
Morris Depew Associates, Inc.
02.2020 - 07.2020Read More
Executive Assistant/ Office Manager
Neal Communities
01.2013 - 01.2020Read More
Product Development/ Production Manager
Beall’s Inc.
01.2011 - 01.2013Read More
Marketing/ Circulation Manager
Source Interlink Distributions
01.2010 - 01.2011Read More
Product Development/ Associate Production Manager
Chico’s
01.2005 - 01.2009Read More
County College of Morris
Associate degree from Business Administration/Retail Merch.
Read More
Laboratory Institute of Merchandising
Bachelor’s Degree from Professional Studies
Read More
ADDITIONAL EXPERIENCE 2000-2013
- Family Dollar Stores- Port Charlotte, FL.
- Parrot Key Restaurant- Fort Myers, FL.
- Suncoast Moving and Storage- Fort Myers, FL.
- Elie Tahari- New York, N.Y., Ann Taylor- New York, N.Y.
- Federated Merchandising Group (Macy’s), - New York, N.Y.