Paula Van Heeswyk
Appleton
Summary
I have worked at Miller Electric for 30 years, and in that time frame I've had the opportunity to learn many things and work in different areas of the company. From assembly, logistics, service operator, sales department and main receptionist. I retired in 2019. I started in the Kimberly School District in the fall of 2019 as a food service worker and the following year I was the kitchen manager. In 2023 I accepted the Catering manager position. Over the years I've worked part time jobs in the food industry. Spats, PAC, The Wave, Appleton Medical.
Overview
37
37
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Operations Manager
Chartwells K12
Kimberly
08.2024 - Current
- Oversaw daily operations in K-12 food service environments.
- Managed inventory levels and coordinated supply deliveries.
- Implemented safety and sanitation protocols across all service areas.
- Trained and mentored staff on operational procedures and customer service.
- Monitored compliance with local, state, and federal regulations in food service.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Created detailed reports on the performance of individual departments within operations.
- Filled open positions when employees call out.
Food Service Worker
The Heritage/Peabody Manor
Appleton
11.2023 - 07.2024
- I take orders from the residents and serve them their food and beverages.
- I also deliver food to the residents rooms.
Catering Manager
Compass Group
Kimberly
08.2019 - 02.2024
- Update - starting in March of 2023 I accepted the Catering Manager Position.
- Most catering events take place within the district.
- I also cater the golf outing that the district puts on to raise funds.
- The district also hosts Community Connections 4 times during the school year.
- Starting with the 2021-2022 school year I have taken on the role of Kitchen Lead.
- I am responsible for the daily operations of the kitchen at an Intermediate/Elementary School.
- I Provide quality customer service by providing one-on-one attention to detail.
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
- Helps plan menus.
- Ensures timely, efficient meal service; supervises serving of meals.
- Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
- Orders food and other necessary supplies from approved sources or vendors.
- Monthly inventory.
- I actively help out wherever or whenever needed. Including cleaning the kitchen and washing trays and dishes.
- In my role as the food service cook I am responsible for making the breakfast for the intermediate students and lunch for the 4k program and the intermediate students.
- My responsibilities include cooking, daily cleaning, special tasks, along with cleaning up after myself and other kitchen personnel and students, ordering all necessary food items and supplies, maintaining daily production and waste logs.
Caregiver for Elderly
Appleton
05.2019 - 07.2019
- CBRF certified Paula Almy
Assembler/ Line Leader/Receptionist
Miller Electric
Appleton
04.1989 - 04.2019
- In March of 1989 I started as a temp employee in the Solid State division on the slide line assembling printed circuit boards.
- In April 1989 I applied for a full time second shift auto insertion machine operator.
- I was responsible for two different machines.
- In 1990 I returned to first shift on the slide line.
- I was also trained in the pre assembly and final assembly areas.
- I was certified in hand soldering for these positions.
- In September of 1999 I applied for and was chosen for the front desk receptionist position.
- I was first person contact for visitors, vendors and calls coming into Miller Electric.
- I answered anywhere from 700-800 calls a day and connected them to the correct location within Miller.
- I greeted visitors, vendors and customers.
- I was also responsible for sending invoices to customers for our service parts department.
- I initiated a system for security and the safety of the front desk workers before Miller had locked doors and a system in place for emergencies.
- I would also fill in for the Machine sales area taking calls from distributors and customers for sales and recommendations.
- In 2005 I worked on the service phones and part time helping the Logistic department.
- In 2006 I started full time in the Logistic department.
- I handled freight issues, freight damage, special freight shipments, filing and coding all invoices for freight companies, domestic and international.
- In 2010 I returned to the plant floor in the Advance Tech business unit.
- In this role I assembled the inverter welders from start to finish, with the exception of testing and programming the welder.
- I was involved in weekly cycle counts, daily material ordering and training new employees.
- In 2014 I volunteered to start up and work with a second shift team.
- Three months after the team was established a posting went out for line leader, I applied and excepted the position.
- In this role I was responsible for a team of ten employees.
- I Ensured all employees adhered to Miller Electric and ITW policies, nightly production runs, keeping the team on track for quality and efficiencies, train employees, cycle counts, material ordering, participated in Employee involvement program, 5s, quality audits.
- In 2018 I transitioned back to first shift in the IE north on the Continuum and Dimension line.
- In April 2019 after 30 years of service I retired from Miller Electric.
Education
High school diploma -
Kimberly High School
Kimberly, WI 04.1980 - 05.1981
Skills
- Culinary Experience
- Hoyer lift
- Forklift
- Quality Assurance
- Food safety management
- Inventory
- Shipping And Receiving
- Assisted living
- Food Safety
- Home Care
- Quality Audits
- Machine Operator
- Restaurant experience
- Food preparation
- Dishwasher
- Administrative Experience
- Janitorial experience
- Serving
- Food service
- Computer skills
- Manual handling
- Mobile devices
- Catering
- Basic math
- Manufacturing
- Cleaning
- Packaging
- Food warming and holding units
- POS
- POS systems
- Phone etiquette
- 5S
- Cooking
- Communication skills
- Customer service
- Meal Preparation
- English
- Menu Planning
- Assembly
- Caregiving
- Dishwashing
- Blenders
- Senior care
- Driving
Additional Information
Authorized to work in the US for any employer
Certification
- Food Handler Certification, ServSafe, 06/01/25, 03/31/28
- Driver's License
- HACCP Certification
- Food Safety Certification
References
Brenda Campbell, Co worker, Miller Electric, (920) 574-7779
Languages
English
Personal Information
Hobbies: My time off away from work I enjoy playing with my dogs. Volunteering at animal shelters. I also foster dogs for the Waupaca county humane society and Last paws rescue. I volunteer at Appleton Alliance as a greeter and just started getting involved with the local homeless shelters. After spending 30 years in manufacturing I am looking for a change in careers to care for individuals.
Timeline
Operations Manager
Chartwells K12
08.2024 - Current
Food Service Worker
The Heritage/Peabody Manor
11.2023 - 07.2024
Catering Manager
Compass Group
08.2019 - 02.2024
Caregiver for Elderly
05.2019 - 07.2019
Assembler/ Line Leader/Receptionist
Miller Electric
04.1989 - 04.2019
High school diploma -
Kimberly High School
04.1980 - 05.1981