Tamara Willams
East Orange
Summary
Dynamic sales leader with proven success in cross-selling, lead generation, and strategic execution. Consistently exceeds sales targets while enhancing customer engagement and team performance.
Proactive and analytical sales lead skilled in market analysis and client retention strategies. Known for leveraging effective communication and time management to drive sales success and customer loyalty.
Overview
11
11
years of professional experience
Work History
Sales Lead
Express Clothing
Livingston, NJ
09.2021 - Current
- Analyzed market trends to identify opportunities for growth and competitive advantages.
- Implemented visual merchandising strategies that improved customer engagement and store appearance.
- Fostered relationships with key clients to boost repeat business and customer loyalty initiatives.
- Mentored junior sales staff, providing guidance on best practices and performance improvement strategies.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Receptionist
Vert Digital
Jersey City, NJ
01.2018 - 03.2020
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments to facilitate seamless workflow and information exchange.
- Maintained accurate records of client interactions and transactions using CRM systems.
- Developed procedures for handling inquiries, enhancing response time and customer satisfaction.
Sales Lead Manager
Talbots
Livingston, NJ
10.2015 - 09.2017
- Led sales team to achieve monthly revenue targets through strategic planning and execution.
- Analyzed market trends to drive product selection and merchandising decisions.
- Trained and mentored new sales associates on customer engagement techniques and best practices.
- Developed actionable sales strategies, resulting in improved customer retention rates.
Education
High School Diploma -
Barringer High School
Newark, NJ09-1989
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Time management
- Telephone skills
- Data entry
- Organization skills
- Verbal and written communication
- Customer/Client relations
Timeline
Sales Lead
Express Clothing
09.2021 - Current
Receptionist
Vert Digital
01.2018 - 03.2020
Sales Lead Manager
Talbots
10.2015 - 09.2017
High School Diploma -
Barringer High School