Paulina Jepson

San Antonio,TX

Summary

Friendly and reliable high school student with strong leadership skills, a 3.8 GPA, and experience in customer service and sales. Bilingual in Spanish and English, with excellent communication abilities and a professional, outgoing attitude. Quick learner with a strong work ethic, looking to bring positive energy and efficiency to a fast-paced, customer-focused environment.

Overview

years of professional experience

Certification

Work History

Front Desk Receptionist

Aqua-Tots Swim Schools Stone Oak

San Antonio, TX

12.2024 - Current

Customer Interaction: Greet families, assist with inquiries, and provide personalized support to ensure a positive experience.
Sales & Enrollment: Explain and sell swim lesson plans tailored to each child’s skill level and schedule, helping families find the best fit for their needs.
Phone & Communication: Answer and manage incoming calls, schedule lessons, provide information about programs, and resolve concerns efficiently.
Administrative Support: Maintain accurate records of client information, process payments, and assist with day-to-day front desk operations.

Dance Team Member

Incarnate Word High School

San Antonio, Texas

05.2021 - 05.2023

Collaborated with fellow dancers to create unique performance pieces.
Participated in promotional activities, including photo shoots and public appearances, to market dance productions.
Collaborated with choreographers to develop and refine routines, ensuring alignment with artistic vision.

Education

High School Diploma -

Bracken Christian School

San Antonio, Texas

05-2026

Skills

Bilingual: Fluent in Spanish and English
Friendly and Professional Customer Service
Strong Communication & Social Skills
Sales & Upselling Experience

Ability to Work Outdoors in Varying Conditions
Cash Handling & POS System Knowledge
High Academic Achievement (38 GPA)

Certification

CPR certified

Languages

Spanish

Native/ Bilingual

Timeline