Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
29
29
years of professional experience
Work History
Server
House of Blues Entertainment
Las Vegas
10.2021 - Current
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server/Trainer/Shift Supervisor
Hard Rock Hotel And Casino Las Vegas
Las Vegas
06.2003 - 08.2021
Provided exceptional service to high volume of daily customers.
Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.
Worked collaboratively across departments assisting my management team where needed.
Server/Trainer
Hard Rock Cafe
Las Vegas
02.1999 - 06.2003
Served food and beverages to patrons and confirmed complete orders.
Assisted in training new servers.
Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.
Server
Chili's Bar and Grill
Las Vegas
08.1998 - 02.1999
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Chili's Bar and Grill
Rochester Hills
02.1996 - 08.1998
Implemented feedback from customers to improve service quality and menu offerings.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Served food and beverages to patrons and confirmed complete orders.