Paulina Martinez

• Engaged in friendly conversation with customer to better uncover individual needs.
• Prepared merchandise for sales floor by pricing or tagging.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.

Assisted veterinarians in carrying out routine medical procedures such as annual check-ups, vaccinations and microchipping. Greeted customers and provided general information regarding pet health and care.
Performed administrative duties such as answering phones, scheduling appointments, and managing clients' records.
Maintained a clean, safe and organized working environment.
Prepared animals for surgery and monitored their post-operative recovery. Administered medications and treatments as instructed by the veterinarian.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Volunteered for Guide Dogs For The Blind. I raised a 2 month old puppy until she was about 2 years old. I trained her 12 different commands such as kennel training, basic training (sitting, laying down standing, etc), potty training, and behavior training. My dog passed all her tests and is now a working Guide dog.

• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.
• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Represented organization positively and professionally while providing community with much-needed services.

Organized and maintained patient medical records, ensuring accuracy and accessibility. Prepared comprehensive new patient packets, including necessary forms, consent documents, and informational materials. Ensured secure and confidential disposal of patient information by shredding files according to HIPAA regulations and office protocols. Monitored and replenished inventory of medical supplies, optimizing supply levels and reducing waste. Managed the timely and accurate transmission of patient records and other documents via fax.

• Maintained clean, organized, and operational facilities to serve program needs.
• Administrative and Clinical assistance in a medical environment
• Efficiently created copies of essential patient documents and clinic correspondence.
• Maintained well-stocked and organized examination rooms, ensuring availability of necessary medical supplies and equipment.