Paulina Uruchima Sarmiento
Wolcott,CT
Summary
Highly motivated Business Administration student with a strong interest in finance and financial services, seeking an opportunity to gain professional experience and build a career in the banking industry. Brings strong customer service, communication, cash-handling, and problem-solving skills, along with a strong willingness to learn and grow.
Overview
1
1
Language
3
3
years of professional experience
Work History
Barista
Starbucks
Plainville, CT
10.2024 - Current
- Delivered friendly and efficient customer service in fast-paced environment, addressing multiple customer needs simultaneously.
- Accurately process cash and electronic transactions using point-of-sale systems and follow company cash-handling procedures.
- Maintain accuracy and attention to detail when preparing orders, processing transactions, and managing customer requests.
- Coordinated with team members to ensure smooth store operations during high-volume periods.
- Collaborate with team members to maintain efficient store operations during high-volume periods.
- Assisted Spanish-speaking customers by utilizing Spanish for effective communication.
Host
Crystal Garden Venue
Wolcott, CT
08.2023 - 10.2024
- Delivered professional customer service by addressing guest questions, concerns, and requests promptly.
- Coordinated service during busy events, efficiently managing multiple responsibilities to enhance guest satisfaction.
- Collaborated with team members to streamline event operations, contributing to a positive guest experience.
- Adapt to changing customer and event needs while remaining attentive and professional.
- Maintain an organized and professional environment throughout events.
Education
Associate of Arts - Business Administration
Connecticut State Community College Tunxis
Farmington, CT06.2027
High School Diploma -
Wolcott High School
Wolcott, CT06.2025
Skills
- Customer service excellence
- Cash handling
- Task prioritization
- Time management
- Opening and closing duties
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
10.2024 - Current
Host
Crystal Garden Venue
08.2023 - 10.2024
Associate of Arts - Business Administration
Connecticut State Community College Tunxis
High School Diploma -
Wolcott High School