Pauline Caceres
South El Monte,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
General Metal Engraving
03.2017 - Current
- Manage all accounting transactions through SAGE50.
- Reconcile accounts payable and receivable
- Track delinquent accounts and sending late notices for all customers.
- Resolve customer complaints while prioritizing customer satisfaction and loyalty
- Follow through with client requests to resolve problems
- Submit completed orders quickly to maximize delivery efficiency
- Deliver prompt service to prioritize customer needs
- Meet customer call guidelines for service levels, handle time and productivity
- Review repeated issues within operations and business management to solve problems and improve company outcomes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Kitsch
04.2015 - 02.2017
- Invoiced, daily order entry through QuickBooks
- Inventory
- Managed shipping department
- Online orders.
- Excellent communication skills, both verbal and written
- Managed time efficiently in order to complete all tasks within deadlines
- Skilled at working independently and collaboratively in a team environment
Education
High School Diploma -
Redlands Adult High School
Skills
- Bilingual in Spanish
- Exceptional interpersonal communication
- Filing
- Bookkeeping
- Accounting skills
- Data Entry
- Mail handling
- Scheduling
- Appointment Scheduling
- Research
References
Upon Request
Timeline
Administrative Assistant
General Metal Engraving
03.2017 - Current
Kitsch
04.2015 - 02.2017
High School Diploma -
Redlands Adult High School
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