PAULINO GARCIA IV
Miami
Summary
Professional in operations management with proven track record of driving efficiency and productivity. Known for fostering team collaboration and adapting to evolving business needs. Skilled in strategic planning, process optimization, and resource management to deliver impactful results. Respected for reliability and results-focused approach.
Overview
15
15
years of professional experience
Work History
General Manager of Operations
Fluent Cannabis Care
12.2021 - Current
- Led operational strategy to enhance efficiency and streamline workflows across multiple departments.
- Developed and implemented process improvements resulting in increased productivity and reduced operational costs.
- Oversaw team performance, providing mentorship and fostering a culture of continuous improvement.
- Managed vendor relationships to ensure timely delivery of supplies and services critical to operations..0
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Assistant General Manager
Fluent Cannabis Care
09.2020 - 12.2021
- Manage day-to-day activities and oversee staff/property. (I.e. open/close, scheduling, workflow, etc)
- Operate on Biotrack and OMMUR daily.
- Motivate team members and increase overall productivity to raise results.
- Meet Department of Health standards and compliance regulations.
- Create and adjust work schedules for staff.
- Confirm payroll hours and PTO usage.
- Conflict management for both patients and any issues amongst the team.
- Interview/Hire/Onboard new employees.
- Maintain communication on important information with the Regional GM.
- Reference – Joseph Gonzalez - (305) 508-0355
Volunteer
Zoo Miami
11.2019 - 11.2020
- Assist animals/trainers involved in attractions.
- Reference – Vanessa Portes – (305) 255-5551 ext. 127
Dispensary Associate
Curaleaf North Miami Beach, FL
11.2018 - 06.2019
- Register, sign-in, and serve patients.
- Understand the products and their medicinal purposes to assist guests with information and complete sales.
- Reference – Greniel Luna – (786) 271 -1765
Head Baker/Guest Service Representative/Employee Training
Nothing Bundt Cakes, Kendall, FL & Pinecrest, FL
08.2012 - 10.2015
- Supervised daily baking operations in two franchise locations.
- Oversaw product quality and organized inventory of all desserts made.
- Efficiently trained new employees to perform job duties so as to minimize losses from employee turnover.
- Handled various tasks such as customer service and baking while complying and exceeding company standards.
- Reference – Yaquelin Plasencia – (786) 488-7379
Deposit Operations Clerk/Seasonal Employee
Dade County Federal Credit Union, Doral, FL
04.2011 - 08.2012
- Performed duties as a file clerk.
- Updated account information for clients who were not properly receiving mail from the credit union.
- Reference – Olga Figueroa – (786) 546-1680
Education
ACE Fitness Personal Trainer Certification -
04.2016
Bachelor of Arts - Hospitality Management and Tourism
Florida International University
Miami, FL01-2015
High School Diploma - undefined
Belen Jesuit Preparatory School
Miami, FL06.2010
Skills
- Retail operations management
- Budgeting and forecasting
- Business analysis
- Inventory management
- Staff development
- Customer service
- Customer retention
- Cross-functional communication
Languages
English
Native or Bilingual
Spanish
Full Professional
Relevant Experience
Belen Jesuit Preparatory School, English Tutor for Community Service, Miami, FL, 2009-08, 2010-05
Timeline
General Manager of Operations
Fluent Cannabis Care
12.2021 - Current
Assistant General Manager
Fluent Cannabis Care
09.2020 - 12.2021
Volunteer
Zoo Miami
11.2019 - 11.2020
Dispensary Associate
Curaleaf North Miami Beach, FL
11.2018 - 06.2019
Head Baker/Guest Service Representative/Employee Training
Nothing Bundt Cakes, Kendall, FL & Pinecrest, FL
08.2012 - 10.2015
Deposit Operations Clerk/Seasonal Employee
Dade County Federal Credit Union, Doral, FL
04.2011 - 08.2012
High School Diploma - undefined
Belen Jesuit Preparatory School
ACE Fitness Personal Trainer Certification -
Bachelor of Arts - Hospitality Management and Tourism
Florida International University