Alexander Campos
Wichita,KS
Summary
Service Technician with a strong background in HVAC maintenance and field service operations. Experienced in servicing fan coil units, air handling units, air ducts, condenser coils, and drain systems to ensure optimal airflow and system performance. Skilled in cleaning and replacing air filters, clearing and maintaining drain pans and lines, inspecting and troubleshooting HVAC systems, and identifying mechanical issues for corrective action. Adheres to safety protocols, inspects tools and equipment regularly, and maintains a clean work environment. Effective communication with clients to assess service needs, recommend solutions, and address performance concerns. US citizen available for immediate start.
Overview
10
10
years of professional experience
Work History
Service Coordinator
Fiber Care
01.2014 - 01.2024
- Scheduled field crew members according to their individual strengths, certifications, and hands-on experience to optimize job site efficiency and service quality.
- Performed cleaning and maintenance of HVAC components including fan coil units, air handling units, and air ducts to ensure optimal airflow and indoor air quality.
- Planned, organized, and closely monitored the daily tasks, safety compliance, and performance metrics of a small service team to ensure smooth operations.
- Consulted directly with customers to assess their specific requirements and recommended the most suitable products and services tailored to their needs.
- Maintained a clean and hazard-free work environment by routinely removing trash, organizing tools, and inspecting shop equipment for functionality and safety compliance.
- Responded promptly to customer concerns related to product performance or service delivery, resolving issues to uphold customer satisfaction and service standards.
- Removed, cleaned, or replaced air filters; cleaned condenser coils; and ensured proper drainage by servicing drain pans and drain lines.
- Evaluated the functionality of installed systems, conducted troubleshooting, and identified performance issues or potential failures requiring attention or repair.
- Pursued short-term roles with the goal of securing a permanent full-time position.
- Employment type: Fulltime Permanent
- Reason of ending:Had to leave due to change in management.
Education
High School Diploma - undefined
General East High School
Wichita, KS05.2008
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Service monitoring and evaluation
- Problem-solving
- Multitasking Abilities
Timeline
Service Coordinator
Fiber Care
01.2014 - 01.2024
High School Diploma - undefined
General East High School
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