Pavneet Kaur
Chicago,IL
Summary
Organized and efficient front desk receptionist with experience in call management and appointment scheduling. Known for effective communication and strong multitasking skills, ready to enhance operational workflows and contribute to a positive visitor experience.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist Intern
Costumer Service
Punjab, India
04.2025 - 06.2025
- Handled incoming calls, directing them to appropriate personnel to ensure efficient communication.
- Scheduled appointments and managed front desk calendar to optimize service delivery.
- Responded to client inquiries and provided information about services to enhance customer experience.
- Maintained cleanliness and organization of the reception area consistently.
- Updated customer contact information in database systems.
- Managed multiple tasks simultaneously while meeting deadlines efficiently.
Team Member
SUBWAY®Restaurants
Jalandhar, Punjab
06.2024 - 12.2024
- Greeted customers upon entering the store with friendly demeanor.
- Guided customers in selecting menu items, ensuring a positive dining experience.
- Managed cash register operations, accurately processing customer transactions to maintain financial integrity.
- Collaborated across various stations to enhance team efficiency and meet service goals.
- Answered telephones, directed calls, and took messages.
- Created detailed reports outlining project progress and results achieved.
Education
Bachelor of Science - Biological Sciences
DePaul University
Chicago, IL09-2029
Skills
- Front office management
- Visitor management
- Visitor assistance
- Document management
- Multitasking
- Problem-solving skills
- Fluent in English, Hindi , Punjabi
Timeline
Front Desk Receptionist Intern
Costumer Service
04.2025 - 06.2025
Team Member
SUBWAY®Restaurants
06.2024 - 12.2024
Bachelor of Science - Biological Sciences
DePaul University