Paxton Martin
Canton,IL
Summary
Experienced Computer Systems Analyst with a proven track record in analyzing and improving computer systems for efficiency and effectiveness. Proficient in evaluating user needs, designing solutions, and implementing software and hardware upgrades. Skilled in conducting system audits, troubleshooting issues, and recommending improvements to enhance performance and security.
Overview
10
10
years of professional experience
Work History
Applications Analyst
Graham Hospital
Canton, IL
09.2022 - Current
- Work daily with Meditech applications such as registration, scheduling, HIM, and billing.
- Working with users to solve issues in a timely manner.
- Working with teams on projects and implementation. Training users on new systems and processes.
Patient Access Specialist
Graham Hospital
Canton, IL
09.2019 - 09.2022
- Registering patients daily.
- Working with scheduling to schedule patients.
- Answering phone calls to assist patients.
Front End Supervisor
Walmart
Canton, IL
05.2015 - 09.2019
- Identified opportunities for improvement within the department and developed solutions accordingly.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Identified training needs for team members, created and conducted training sessions.
Education
Associate of Arts - Business Management
Spoon River College
Canton, IL05-2019
High School Diploma -
Canton High School
Canton05-2016
Skills
- Software documentation
- User interface design
- Application integration
- Software implementation
- Training and mentoring
Timeline
Applications Analyst
Graham Hospital
09.2022 - Current
Patient Access Specialist
Graham Hospital
09.2019 - 09.2022
Front End Supervisor
Walmart
05.2015 - 09.2019
Associate of Arts - Business Management
Spoon River College
High School Diploma -
Canton High School
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