Payton Bradford
Redford,MI
Summary
Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service and accuracy while handling diverse tables, enhancing customer satisfaction and loyalty. Adaptable Manager coordinated operations to achieve organizational goals, utilizing strategic planning and inventory management to drive improvements.
Overview
10
10
years of professional experience
Work History
Server
Chicanes Restaurant & Bar
Plymouth, Michigan
01.2026 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Assisted kitchen staff by delivering food promptly to guests' tables.
- Resolved guest complaints professionally and ensured satisfaction with dining experience.
- Educated guests on menu items, specials, and promotions offered by the restaurant.
- Maintained cleanliness of tables, dining area, and service stations throughout shifts.
Cashier
Cantoro Italian Market & Bakery
Plymouth, MI
09.2025 - 01.2026
- Managed cash register operations and balanced cash drawers daily.
- Processed customer transactions efficiently and accurately at Cantoro Italian Market.
- Assisted customers with product selection and answered inquiries about offerings.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Brand Representative
Estee Lauder
Mount Pleasant, MI
04.2023 - 08.2025
- Provided expert advice on skincare and makeup application techniques.
- Engaged customers through product demonstrations and brand storytelling.
- Collaborated with marketing teams to execute promotional events and campaigns.
- Maintained product displays to ensure brand standards and visual appeal.
- Assisted in training new team members on brand values and customer service skills.
- Managed inventory levels to support sales trends and customer demand.
Server
Olive Garden
Mount Pleasant, MI
04.2023 - 09.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness of tables, dining area, and service stations throughout shifts.
- Handled cash transactions and processed payments using the point-of-sale system.
Merchandising Service Coordinator
Ulta
Mount Pleasant, USA
04.2022 - 04.2023
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Coordinated with technicians and managers to relay status updates effectively.
- Trained and supervised employees on daily tasks to enhance task execution.
- Provided exceptional customer service to enhance client experiences.
- Provided positive reinforcement and constructive feedback to enhance employee performance.
Server
Texas Roadhouse
Mount Pleasant, USA
05.2019 - 04.2021
- Verified guest identification to ensure compliance with legal age requirements for alcohol consumption.
- Served food and beverages to patrons while confirming accuracy of orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Sought guest feedback on food quality, addressed concerns, provided additional items, and refilled beverages.
Marketing Assistant
Texas Roadhouse
Mount Pleasant, USA
09.2020 - 01.2021
- Enhanced web pages and social media profiles with proactive strategies to increase customer engagement.
- Created and managed content and communications for marketing campaigns, activities, and events.
- Executed local food deliveries to support business operations. to help support the business.
Server
Los Amigos Mexican
Mount Pleasant, USA
02.2019 - 11.2019
- Cleaned tables and chairs, ensuring welcoming dining area for incoming customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed cleaning duties, including sweeping and mopping floors, vacuuming carpet, and organizing server stations to maintain a tidy environment.
Team Member
Rallys Fast Food Resturant
Mount Pleasant, USA
07.2016 - 08.2018
- Managed drive-thru service to ensure timely order fulfillment
- Prepared food items in deep fryer, maintaining quality and safety standards
- Grilled food items
- Supported cooking line by collaborating with teammates to meet customer demand
- Restocked supplies regularly
- Rotated through various stations to meet team needs.
Education
High School Diploma -
Mount Pleasant Highschool
Mount Pleasant, MISkills
- Customer Engagement
- Task management
- Relationship Building
- Team collaboration
Timeline
Server
Chicanes Restaurant & Bar
01.2026 - Current
Cashier
Cantoro Italian Market & Bakery
09.2025 - 01.2026
Brand Representative
Estee Lauder
04.2023 - 08.2025
Server
Olive Garden
04.2023 - 09.2023
Merchandising Service Coordinator
Ulta
04.2022 - 04.2023
Marketing Assistant
Texas Roadhouse
09.2020 - 01.2021
Server
Texas Roadhouse
05.2019 - 04.2021
Server
Los Amigos Mexican
02.2019 - 11.2019
Team Member
Rallys Fast Food Resturant
07.2016 - 08.2018
High School Diploma -
Mount Pleasant Highschool