Payton Carli
Saint Paul,MN
Summary
Developed skills in dynamic office environment with focus on effective communication and organizational management. Skilled in multitasking, problem-solving, and customer service. Seeking to transition into new field, leveraging these transferrable skills to contribute to new team.
Overview
3
3
years of professional experience
Work History
Front Office Coordinator
Physicans Group LLC
Saint Paul, MN
12.2024 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate calendar for staff and clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Developed organizational systems for filing and document management to enhance efficiency.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Managed referral processing, medical record handling, fax communications, and scheduling operations.
Independent Living Skills Coach
Springpath Mental Health
Fridley, MN
05.2023 - 07.2024
- Engaged clients in activities that promote confidence and decision-making abilities
- Supported individuals in goal-setting and achieving independence in various life areas
- Ensured client safety by conducting regular check-ins, addressing any concerns, and continually updating risk management plans.
- Provided resources and information to enhance client knowledge and self-sufficiency
- Collaborated with team members to create tailored plans for client progress
- Promoted healthy lifestyle habits through coaching in groups about mental health related life skills.
Education
High School Diploma -
Moundsview Highschool
Arden Hills, MN06-2022
Skills
- Customer service
- Teamwork and collaboration
- Front office management
- Scheduling appointments
- Problem-solving
- Attention to detail
- Social skills training
- Resource identification
Timeline
Front Office Coordinator
Physicans Group LLC
12.2024 - Current
Independent Living Skills Coach
Springpath Mental Health
05.2023 - 07.2024
High School Diploma -
Moundsview Highschool