Dedicated professional with strong skills in decision-making and multitasking within fast-paced environments. Experienced in implementing process improvements and mentoring team members, ensuring high-quality customer experiences while managing inventory and cash handling effectively.
Work History
Shift Leader
2 Years 5 Months
Playa Bowls | 05.2024 - Current
Supervised team members to ensure efficient service and high-quality customer experience.
Trained new staff on operational procedures and customer engagement techniques.
Managed inventory levels, ensuring product availability and minimizing waste.
Implemented process improvements that enhanced workflow efficiency during peak hours.
Assessed team performance, providing constructive feedback to promote skill development.
Monitored food safety practices to maintain compliance with health regulations.
Resolved customer inquiries and complaints effectively, fostering a positive atmosphere.
Trained new employees and delegated daily tasks and responsibilities.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Babysitter
4 Years 4 Months
Parents Of Children | 06.2022 - Current
Supervised daily activities, ensuring safety and engagement for children aged 1 to 12.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Played games, worked on puzzles, and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Developed age-appropriate educational games and activities to enhance cognitive skills.
Implemented positive discipline strategies, fostering respect and cooperation among children.
Communicated effectively with parents regarding children's progress and daily experiences.