Payton Jones
Fredericksburg,VA
Summary
Motivated student who is interested in learning the technicalities behind Human Resources. Strengths entail conflict resolution, effective communication and innovative approach to problem-solving. I am a flexible and focused team player with expertise in customer relationships, strategic planning and time management.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Benjamin Franklin Middle School
Rocky Mount, VA
02.2024 - Current
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Helped implement behavior management strategies for individual students.
- Developed creative learning activities that engage all types of learners.
- Applied positive reinforcement to redirect negative behaviors.
Merchandise Lead and Sales Associate
Bridgewater Marina & Boat Rentals
Moneta, Virginia
05.2022 - 08.2024
- Managed inventory levels by tracking stock and adjusting orders to ensure adequate merchandise availability.
- Developed strategies for increasing store sales, including promotional campaigns and product placement.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Calculated total cost for rental including taxes, fees, and other charges.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Completed paperwork associated with each transaction accurately and efficiently.
Burn Ambassador and Social Media Manager
Burn Boot Camp Roanoke
Roanoke, VA
01.2023 - 02.2024
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Collaborated with other departments to ensure brand consistency across all channels.
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Coordinated meetings between visitors and staff members.
- Resolved customer issues promptly and professionally in accordance with company policies and procedures.
Front Desk Receptionist and Fitness Advisor
Franklin County Family YMCA
Rocky Mount, VA
03.2020 - 03.2022
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
Associate of Science - General Education
Virginia Western Community College
Roanoke05-2024
High School Diploma -
Franklin County High School
Rocky Mount, VA05-2022
Bachelor of Science - Psychology
University of Mary Washington
Fredericksburg, VASkills
- Scheduling
- Data Entry
- Document Management
- Verbal and written communication
- Administrative Support
- Problem-solving skills
- Time Management
- Telephone Etiquette
References
References available upon request.
Timeline
Paraprofessional
Benjamin Franklin Middle School
02.2024 - Current
Burn Ambassador and Social Media Manager
Burn Boot Camp Roanoke
01.2023 - 02.2024
Merchandise Lead and Sales Associate
Bridgewater Marina & Boat Rentals
05.2022 - 08.2024
Front Desk Receptionist and Fitness Advisor
Franklin County Family YMCA
03.2020 - 03.2022
Associate of Science - General Education
Virginia Western Community College
High School Diploma -
Franklin County High School
Bachelor of Science - Psychology
University of Mary Washington
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