Payton Long
Austin
Summary
Experienced with providing specialized support to students with exceptional needs. Utilizes tailored instructional strategies to meet individual learning goals. Strong understanding of behavior management techniques and collaborative work within educational teams.
Overview
7
7
years of professional experience
Work History
Server
Jenn Garcia
10.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Donna Swaggerty
06.2023 - 10.2023
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Retail Worker
Randi Pecka
07.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Listened to customer needs and desires to identify and recommend optimal products.
ESE Paraprofessional
Tasha Jones
08.2022 - 06.2023
- Assisted in developing behavior management strategies, fostering a positive learning environment for all students.
- Supported teachers in managing classroom routines and maintaining consistent schedules while accommodating the unique needs of ESE students.
- Coordinated accommodations for testing situations, ensuring fair assessment opportunities for all students.
- Contributed to a positive school climate by actively participating in staff meetings and professional development opportunities related to supporting exceptional students'' education efforts.
- Collaborated with multidisciplinary teams, including speech therapists, occupational therapists, and counselors to ensure a comprehensive approach to supporting each student''s individual needs.
Nanny
Michelle Clatfeleter
06.2017 - 07.2022
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from activities using personal or family vehicle.
Child Advocate Intern
Bryanna Stevens
06.2021 - 08.2021
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Child Development
University of Illinois At Springfield
Springfield, IL05-2022
Skills
- Strong Work Ethic
- IEP implementation
- Classroom Management
- Relationship Building
- Classroom support
- Emotional Support
- Patience and understanding
- Reliability and Trustworthiness
Accomplishments
- Elected by fellow athletes to represent the Softball Team as captain in 2021-2022
- 2nd team all state 2021
Timeline
Server
Jenn Garcia
10.2023 - Current
Retail Worker
Randi Pecka
07.2023 - 09.2023
Bartender
Donna Swaggerty
06.2023 - 10.2023
ESE Paraprofessional
Tasha Jones
08.2022 - 06.2023
Child Advocate Intern
Bryanna Stevens
06.2021 - 08.2021
Nanny
Michelle Clatfeleter
06.2017 - 07.2022
Bachelor of Science - Child Development
University of Illinois At Springfield
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