Summary
Overview
Work History
Education
Skills
Timeline
Generic

Payton Mullens

LEBANON,IN

Summary

Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.

Overview

3
3
years of professional experience

Work History

Merchandise Associate

Lowes
05.2024 - 08.2024
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Cashier

Cowan Drugs
08.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Team Lead

Pizza King
04.2021 - 06.2023
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of orders and adherence to high-quality standards.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Bachelor of Science - Nursing

Ball State University
Muncie, IN
05.2027

High School Diploma -

Lebanon High School
Lebanon, IN
05.2023

Skills

  • Retail experience
  • Cash Management
  • Active listener
  • Friendly and outgoing
  • Sales Techniques
  • Team Collaboration
  • Problem-Solving
  • Critical Thinking
  • Clear Communication
  • Customer Service

Timeline

Merchandise Associate

Lowes
05.2024 - 08.2024

Cashier

Cowan Drugs
08.2022 - 08.2023

Team Lead

Pizza King
04.2021 - 06.2023

Bachelor of Science - Nursing

Ball State University

High School Diploma -

Lebanon High School
Payton Mullens