Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Payton Sisler

Hagerstown,MD

Summary

Seasoned Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in patient education and counseling, and quality assurance. Demonstrates exceptional team collaboration and a deep understanding of healthcare regulations, ensuring optimal pharmacy operations. Achieved significant workflow optimization, enhancing customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Hagerstown, MD
11.2024 - Current
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Managed filing of prescriptions, both electronically and manually.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Prepared and processed medical insurance claim forms and records.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Counseled patients on proper medication usage and potential side effects.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Assisted in training new employees on pharmacy procedures.
  • Entered prescription information into computer databases.

Direct Care Professional

Human Development Council
Hagerstown, MD
04.2022 - 09.2023
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Maintained accurate records of client care services provided according to agency standards.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Observed client interactions and reported any concerns to the supervisor.
  • Tracked and reported clients' progress based on observations and conversations.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Created a safe environment for all clients by enforcing policies related to safety procedures.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Maintained clean and well-organized environment for client happiness and safety.

Warehouse Worker

Amazon
Hagerstown, MD
01.2021 - 04.2022
  • Processed returns of defective merchandise as required.
  • Used pallet jacks to move items to and from warehouse locations.
  • Secured items in truck by strapping over protective padding.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Used digital database to keep records of units and stock moved.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Operated scanners, computers, and other equipment to track orders.
  • Staged and sorted multiple types of products for loading.

Education

High School Diploma -

South Hagerstown High School
Hagerstown, MD
05-2021

Skills

  • Pharmacy operations
  • Quality assurance and control
  • Team collaboration
  • Patient education and counseling
  • Healthcare regulations
  • Workflow optimization
  • Drug classification
  • Confidentiality and HIPAA
  • Manual and automated medication dispensing
  • Resolving customer issues

Affiliations

  • Church

Certification

  • Pharmacy Technician License
  • CPR Certification
  • Early Childhood Development Diploma

Timeline

Pharmacy Technician

CVS Pharmacy
11.2024 - Current

Direct Care Professional

Human Development Council
04.2022 - 09.2023

Warehouse Worker

Amazon
01.2021 - 04.2022

High School Diploma -

South Hagerstown High School

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Payton Sisler