Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Payton Smith

-Barbourville,KY

Summary

Adaptable professional with experience in IT support and retail customer service. Known for relationship building, courteous service, and reliable troubleshooting, with strengths in computer skills, workplace safety, and organized task management.

Overview

3
3
years of professional experience

Work History

Associate

Walmart
06.2026 - 08.2026
  • Assisted customers with product location, purchases, and basic store information.
  • Restocked merchandise, maintained organized aisles, and verified shelf availability.

IT Service Technician

Knox County Career Technical Center
08.2023 - 05.2026
  • Installed, configured, and updated hardware, software, and peripheral devices.
  • Diagnosed computer, network, and audiovisual issues for classroom and administrative users.
  • Resolved routine help desk requests and escalated complex incidents.
  • Managed software installations, updates, and migrations to ensure optimal functionality.

Education

High School Diploma -

Knox Central High School
Barbourville, KY
05.2026

No Degree - Information Technology

Knox County Career Technical Center
Barbourville, KY
05.2026

Skills

  • Customer service
  • Client communication
  • Client relations
  • Time management
  • Attention to detail
  • Technical support
  • Technical support
  • Technical troubleshooting
  • Team collaboration
  • Relationship building
  • Courteous and professional

Accomplishments

SkillsUSA Regional 2nd PLACE X3

  • SkillsUSA Regional 2ND Place | 2023-2024 | 2024-2025 | 2025-2026 |

SkillsUSA Courtesy Corp @STATE COMP

  • SkillsUSA Courtesy Corp | 2023-2026 |

Timeline

Associate

Walmart
06.2026 - 08.2026

IT Service Technician

Knox County Career Technical Center
08.2023 - 05.2026

High School Diploma -

Knox Central High School

No Degree - Information Technology

Knox County Career Technical Center
Payton Smith