Summary
Overview
Work History
Education
Skills
Traveling
Volunteering
Timeline
Generic

Payton Yoder

Downingtown,PA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking member with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Cashier

Christmas Tree Shops
12.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Anthony's Cucina Fresca
03.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Camp Counselor

Downingtown Area Recreation Consortium
06.2019 - 06.2021
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Education

In Progress -

Florida Atlantic University
Boca Raton, FL
05.2027

High School Diploma -

Downingtown High School
Downingtown, PA
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Time management skills
  • Cash Register Operation
  • Organizational abilities
  • Product restocking
  • Conflict Resolution
  • Refunds and exchanges
  • Complex Problem-Solving

Traveling

I enjoy exploring different types of environments, which fosters adaptability, open-mindedness, and effective communication skills.

Volunteering

I enjoy volunteering as well because it demonstrates a commitment to community service, social responsibility, and involves skills such as teamwork, leadership, and communication.

Timeline

Cashier

Christmas Tree Shops
12.2022 - 05.2023

Cashier

Anthony's Cucina Fresca
03.2022 - 12.2022

Camp Counselor

Downingtown Area Recreation Consortium
06.2019 - 06.2021

In Progress -

Florida Atlantic University

High School Diploma -

Downingtown High School

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Payton Yoder