PAYTON A. MURPHY
Doylestown,PA
Summary
Strong team player, hard worker, excellent communicator and diligent problem solver looking for an opportunity to use my liberal arts education and extensive customer service experience to cultivate a career with an ethical, dynamic organization and the opportunity to learn and grow.
Overview
8
8
years of professional experience
Work History
Server/Hostess
Penn Taproom
05.2021 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution
- Served food and beverages promptly with focused attention to customer needs
- Cultivated positive relationships with both and new regular customers
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Asked by management to train new employees
Team Member
Mod Pizza
05.2019 - 08.2019
- Interacted with customers, taking and fulfilling orders, and resolving needs and concerns
- Handled a busy check out counter and managed cash register
- Maintained clean environment to ensure positive customer experience
- Partnered with diverse people from varying backgrounds
Cashier/Barista
T-Swirl Crepes
10.2016 - 05.2018
- Cross trained in various roles, providing me with a broader understanding of the business and greater flexibility to support the team
Education
Bachelor of Science - Criminology, Legal Studies
The Pennsylvania State University
University Park, PA05.2022
Skills
- Active Listening and Communication
- Strong Emotional Intelligence
- Creative Problem Solving
- Customer Relations
- Attention to Detail
- Ability to Prioritize and Balance Multiple Projects
- Proficient Technological Skills
- Working in a Team Environment
- Positive, Energetic Attitude
- Deeply Values and Respects Diversity
Volunteer Work
Eclipse THON Organization
University Park, PA
08/2019 –Present
• A special interest THON organization that raises money for an annual fundraising event benefitting childhood cancer research
Feed My Sheep
Doylestown, PA
10/2016 –05/2018
• Traveled to different restaurants collecting food donations and bringing them to the Doylestown food larder
Timeline
Server/Hostess
Penn Taproom
05.2021 - Current
Team Member
Mod Pizza
05.2019 - 08.2019
Cashier/Barista
T-Swirl Crepes
10.2016 - 05.2018
Bachelor of Science - Criminology, Legal Studies
The Pennsylvania State University
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